• Meet with clients to discuss their projects in detail and the services provided • Coordinate meetings with engineers, contractors and building professionals to discuss project specific requirements • Manage and delegate duties to team members to meet project deadlines • Develop and design construction/architectural drawings for custom home, religious/ institutional, commercial, and industrial projects under the supervision and guidance from the principal architect• Transfer manually drafted projects into AutoCAD drawing files• Submit building permit applications for approval in local jurisdictions• Measure and survey project sites and completed site plan drawings• Revise and address any errors or corrections directed by engineers and/or reviewers

• Act as a mentor to a young person in need of social and recreational development, and emotional support through the companionship of an adult; this acts as a supplement the work of parents, teachers, counselors, social workers and education professionals• Responsible for meeting with the mentee on a weekly basis• Work closely with agency staff through phone contact, personal conferences and group meetings to understand the youth and his/her family better and to facilitate activities to help the child• Serve as an example/role model to the mentee

• Directly managed the Sales Team, Service Team, Membership Team (as Membership Manager), Kids Club Team and Group X Instructors (over 70 employees) and monitored payroll and scheduling of all team members• Implemented new operational procedures and policies • Monitored club systems and employee performance to successfully pass internal compliance and audit checks• Attained department monthly targets in member service, cleanliness, revenue, and retention• Achieved membership and sales goals by meeting or exceeding new member enrollment and personal training attachment targets (average 55% closing rate; 20% personal training attachment)• Met with club manager monthly to review monthly, weekly, and daily sales targets, sales performance, club statistics and personnel performance• Conducted weekly meetings with direct reports to review performance and offered direction and guidance toward achieving individual and club goals• Conducted annual performance reviews to provide feedback on achieving individual/company goals and career growth opportunities based on Individual Development Plans (IDPs) and coaching reports• Managed the life-cycle of recruitment and hiring, including: review applicant/candidate database daily, conduct phone screens and interviews, schedule final interviews with department heads and club management, extend job offer/compensation package, complete new hire on-boarding procedures and personnel action requests (i.e., job change, relocation, termination), and implement employee benefits• Cross-trained with department managers and other team members to understand the responsibilities and tasks required to run a profitable club• Launched and managed social media presence to inform and educate current members and reach target markets• Planned and coordinated outreach programs with local organizations to establish business partnerships and build community relationships

• Implemented new operational procedures and policies in the club and follow up with compliance checks by monitoring club systems and employee performance• Conducted performance reviews to provide guidance with achieving individual/company goals and career growth opportunities by establishing Individual Development Plans (IDPs) and coaching reports• Planned and coordinated outreach programs with local organizations to establish business partnerships• Directly managed the Service Team, Kids Club Team and monitor payroll and scheduling of team members• Cross-trained with department managers and team members to understand the responsibilities and tasks required to run an efficient club• Attained department monthly targets in member service, cleanliness, revenue, and retention

• Generated new business through member promotions, leads, referrals, and guest passes; set the company record in sales goals, surpassing expectations• Maintained current knowledge and awareness of marketing campaigns in order to effectively communicate to current and prospective members• Created a complete guest experience by delivering a personalized, guest-centric “Sell Well” Tour• Recruited, educated, trained, and coached new members in the areas of fitness and nutrition

• Provided clerical support to allow for a smooth and efficient flow of information between managers and organization staff• Communicated pertinent and time-sensitive information to the workforce• Received telephone calls and visitors to office in accordance with good office etiquette guidelines• Updated and maintained the organization and branch managers calendars and schedules on a daily basis• Performed payroll administrative duties on a bi-weekly basis• Trained new employees on office standards, operation procedures, policies, and matters of security