Will Yu Email & Phone Number

Houston, TX, US

Hong Kong

• Collaborated with multiple departments to develop iOS and Android apps from inception to publication
• Defined and developed multiple internal system reports to help facilitate management decisions on a daily basis
• Spearheaded a project for internal system improvement which resulted in 50% productivity increase and eliminated human errors
• Led the IT department and communicate effectively with multiple departments to ensure the smooth operation for about 130 staff

Hong Kong

• Developed and managed 6 iOS and Android apps with users over 200k
• Continuously improved the functionalities and user experiences of current and future apps by keeping update with newer technologies
• Developed and maintained an educational post system using PHP and MySQL

Hong Kong

• Maintained and supported several applications to ensure enterprise workflows are running smoothly
• Investigated and determined the root cause of the problems that disrupted business workflows and performed SQL data fix when deemed necessary
• Met with business users to gather requirements to modify and update the enterprise applications
• Communicated and facilitated with external application vendors to expedite maintenance releases

New York, NY

• Acted as the “Point of Contact” of the HBO MIND application and provided technical support to over 150 IT and business internal clients
• Delivered solutions to meet the clients need by diagnosing and solving the root cause of the problem
• Facilitated application maintenance release and coordinated between 4 IT groups and over 100 business users to ensure the fixes were successfully deployed to production in a timely matter
• Responsible to merge fixes into future releases by checking in application codes into code repository or running a SQL
• Prepared Audit trail report for Business Analyst by using SQL to pull information from the database

New York, NY

• Configured new and existing services based on Business Requirement Documents (BRD) in a Spring framework and Hibernate environment by using an internal admin tool
• Supported and maintained QA/UAT environments by fixing bugs and communicating with Business Analysts to understand the business requirements
• Scheduled varies replications with the Environment Master in order to keep environments in sync
• Coordinated with 13 Developers and worked in teams to ensure assignments are complete on time

• Managed ongoing maintenance and provided technical support to the in-house proprietary system (CATS - Classified Advertisement Taking System)
• Developed a main function for the CATS System by verifying the accuracy of the inputting data
• Designed and implemented a new feature in the CATS System for management to better utilize the information by using Java, JavaScript, HTML, CSS and AJAX
• Lead a project on redesigned the navigation structure of the CATS system and established a more user friendly interface

• Maintained the integrity and quality of web products for the daily use of customers
• Worked closely with a team of 8 formed by Quality Assurance Analyst and Quality Assurance Engineers to create test cases for assigned projects
• Designed steps of the test cases, and executed both automated and manual testing on the web portal to ensure the specifications of customers were met

Master Of Business Administration - Mba

Master Of Business Administration - Mba

Master Of Science, Business Computer Information Systems

Bs, Computer Science

Graduated on 2/1/08 at 3.54/4.0 GPA with Magna Cum Laude and Engineering Honors from the department of Computer Science.

Education record

Transfer to Suny at Buffalo after 1 year of study.