Wilma Asunta Email & Phone Number

Tampere, Pirkanmaa, Finland

Tampere, Pirkanmaa, Finland

Orlando, Florida, United States

1 year long J1 program, includes working in Recreation, Guest Services and Front Desk. The program ended 13 March 2020 earlier than expected due to Corona Virus Pandemic, when the employer terminated all the work visa contracts.

Helsinki Area, Finland

Sintra, Portugal

• Prepare breakfast and other small meals for guests• Knowledge of different wines sold at B&B• Clean guest rooms and prepare them for new guests• Check-ins and Check-outs• Use the reservation system Channel Manager• Reservations, Inquiries and Cancellations through email• Attend to guests' needs (local information about attractions and transportation, directions..)• Basic Administrative tasks (communication of I.D. information to the authorities

Helsinki Area, Finland

Matkantekijät Oy is Ukraine Airlines Call Center in Finland and General Sales Agent for Ethiopian Airlines. My work tasks included: Customer service via telephone, email and face-to-face, selling flight tickets with 2 different reservation systems (Sabre and Amadeus); making reservations, ticketing, making involuntary and voluntary changes, selling extra luggage, pet reservations etc. Answering to the group reservation inquires and sending customers offers, working closely together with other tour operators and agencies concerning group reservations and advising in general concerning the airlines. I also took care of sending invoices to the customers and sending the airlines tickets to them.

JyvSkyl Area, Finland

Working part time while studying at University of Jyväskylä.Main tasks: helping customers to find right products at home department. Keeping the department clean and products available for customers. Sometimes working as a cashier.

Tampere Area, Finland

Organizing horseback riding for children and helping customers. Also taking care of animals, feeding them and cleaning their enclosures.Working for summer opening times.

Tampere Area, Finland

Working 20-40 hours in a week.My main tasks: customer service, checkout operations, keeping the shop clean and products available for customers. I also worked at Lidl in-store bakery.

Tampere Area, Finland

My main tasks: customer service, checkout operations, keeping the shopclean, stocked shelves, and check the products. I was only employee inmy work shift.

Bachelor’S Degree, Hospitality And Tourism Management

Specialising in Travel and Tourism Business at a Destination.

2/3 Parts Of Further Vocational Qualification In Business

Studies included 2/3 parts of the degree: - Acting roles in business - Managing Payroll, including an internship at Integrata Oy.

Open University Studies, Human Resources Management And Services

Due to the shortened training time in the USA Walt Disney World Swan and Dolphin Resort, I started to study Basics of Human Resource.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Studying spring semester 2018 as an exchange student contemporary issues in Marketing and Management.

Bachelor’S Degree, Early Childhood Education And Teaching

August 2016 I graduated from University of Jyväskylä with Early Childhood Education degree. I am a qualified Kindergarten teacher. During.