Wilma Huggins Email & Phone Number

Houston, TX, US

Houston, Texas, United States

• Promoted to Assistant Manager after only 1 year of exceptional service
• Perform inventory and reconciliation, ensuring compliance & clarity for auditors
• Increase customer satisfaction by selecting appropriate frames/lenses for the clients needs financially and aesthetically
• Ensure orders placed with labs or manufacturers are accurate and processed efficiently
• Complete insurance filings with various insurance companies including VSP, EyeMed, Spectera
• Provide assistance to the front desk when needed

Atlanta, Georgia, United States

• Managed a high volume workload within a deadline-driven environment
• Maintained high client satisfaction with efficient check-in/ out procedures
• Ensured all clients were notified of appointments in a timely manner
• Maintained medical records, medical supply inventory, and the general office supply inventory
• Assisted in the practice with vital check, administering EEG tests, and submitting medication refill requests
• Provided assistance to the physician in completing forms such as FMLA, disability, and attorney forms

Stockbridge, Georgia, United States

• Ensured placed orders & received orders are processed efficiently
• Took care to complete warranty claims and returns expeditiously
• Negotiated sales with frame reps including account receivables
• Assisted clients in selecting the best frames/ lenses and cross-sold when appropriate to the client's needs
• Collaborated with the manager to ensure good communication between all staff members and departments
• Cross-trained in front office and optometric technician duties

Thomasville, Georgia, United States

• Ensured proper opening and closing procedures were practiced
• Performed inventory control and layaway sales
• High performer in a commission based sales position
• Handled planogram displays and event/ sale signage

Tallahassee, Florida, United States

• Managed check-in/ out process for patients
• Completed insurance verifications
• Assisted in conversion from paper records to electronic
• Maintained all records
• Performed patient intake consultations, ensuring accurate patient history
• Educated patients on contact lens care and I & R

Tallahassee, Florida, United States

• Managed check-in/ out process for patients
• Completed insurance verifications
• Maintained records in paper form
• Performed patient intake consultations, ensuring accurate patient history
• Educated patients on contact lens care and I & R
• Conducted preliminary testing such as visual fields, fundus photography, and auto-refractor