Experienced Patient Access Supervisor with a demonstrated history of working in the hospital & health care industry. Skilled in Operations Management, Customer Relationship Management (CRM), Customer Satisfaction, Team Building, and Quality Assurance. Strong healthcare services professional with a Bachelor of Science (B.S.) focused in Physical Therapy/Therapist from Emilio Aguinaldo College.
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Provider AdvocateLasalle Medical Associates, Inc. Oct 2023 - Aug 2024Fresno County, California, United States -
Authorization CoordinatorCcare - California Cancer Associates For Research & Excellence May 2022 - Oct 2023Fresno, California, United States1. Submit authorization request for ancillary services.2. Update Billing system for compliance for claim submission.3. Coordinates with medical assistants for additional clinical request and for peer to peer review coordination. -
Care CoordinatorBd Apr 2021 - Aug 2021Remoted1. Responsible for Patient Intake and Reorder for their medical supplies.2. Coordinate with Territory Manager for follow up with Doctors’ office for the Chart Notes and Doctor’s Written Order. -
Patient Access SupervisorAlbany Medical Center Jan 2017 - Oct 2020Albany, New York Area1. Point person between Albany Medical Center Laboratory Services and Registration. 2. Supervises team responsible for registration of laboratory specimens received from the hospital departments and remote location.3. Promotes effective working relations and works effectively as part of a team.4. Supports execution of performance improvement initiatives within the department or with other hospital departments. -
Senior Operations Manager - Alere Home MonitoringAlere Inc. Jul 2015 - Aug 2016Fort Bonifacio, Taguig1. Oversees the day-to-day operations for Data Management, Testing Services, Verification of Benefits, and Revenue Cycle Management (AR Collections, Cash Posting, and Refunds).2. Tracks, Manages, and Ensures that department goals and team key performance indicators (KPI) are met. -
Senior Operations ManagerArriva Medical Nov 2011 - Jul 2015Taguig, Metro Manila1. Manager for Medical Records in both Florida and Philippines operations.2. Manager-in-charge for growth and transition for the following department: Reimbursement, Customer Service and Pharmacy Sales. -
Assistant ManagerGenpact Llc May 2011 - Nov 2011 -
Team LeaderAllscripts Jul 2008 - Feb 2011Makati, National Capital Region, Philippines1. Level 2 Team Leader for Tiger Support.2. Team Leader for Level 1 support for Tiger, EMR, EDI -
Quality Team LeaderExpert Global Solutions Jan 2006 - Jul 2008Muntinlupa City, National Capital Region, Philippines1. Arbitrator Quality, Training and Operations.2. Point-person for Updates to ensure successful rollout in Operations. 3. Lead for Inquiry Tracking Screening. 4. Subject Matter Expert for Healthcare insurance. -
Central Quality AuditorExpert Global Solutions Apr 2005 - Jan 2006Muntinlupa City, National Capital Region, Philippines1. Monitors quality of live calls from remote site. 2. Trends for opportunities for improvement.3. Subject Matter Expert for healthcare insurance.
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Learning & Development FacilitatorTeletech Mar 2004 - Apr 2005Pasay, National Capital Region, Philippines1. Product Trainer for healthcare insurance. 2. Arbitrator for Quality, Training, and Operations.3. Subject Matter Expert on healthcare insurance. -
Provider Service - Lead AgentTeletech Jul 2003 - Mar 2004Pasay, National Capital Region, Philippines1. Frontline for health insurance on inquiries regarding eligibility and benefits.2. Supports agent for eligibility and benefits inquiries.3. Subject Matter Expert on HealthCare insurance.
Wilson R Education Details
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Physical Therapy/Therapist
Frequently Asked Questions about Wilson R
What is Wilson R's role at the current company?
Wilson R's current role is Patient Access Supervisor | Business Process Management | Performance Management | Training and Quality Management.
What schools did Wilson R attend?
Wilson R attended Emilio Aguinaldo College.
Not the Wilson R you were looking for?
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Wilson R. Valbon
Scientist At Bayer Crop Science | R&D | Insecticide Toxicology | Ecological Risk Assessment (Era)Greater St. Louis -
Brenda Wilson Greenberg BSHM R.T (R)(CT) CIIP, PMP
Raleigh-Durham-Chapel Hill Area2unch.unc.edu, kmbs.konicaminolta.us
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