Wilson Ruan Email & Phone Number

Richmond Hill, Ontario, Canada

-Successfully increased revenues in the cellphone category by 4.52% compared to the previous year through strategic product management and market positioning.-Spearheaded the development and launch of new cellphone models and accessories, coordinating with suppliers and manufacturers.-Conducted extensive market research and competitive analysis to identify opportunities for product differentiation and growth.-Collaborated with cross-functional teams, including marketing, sales, and engineering, to drive product strategy and execution for mobile products.-Monitored sales performance and customer feedback, using data-driven insights to optimize product offerings and enhance user experience.-Developed and executed go-to-market strategies for new products, achieving targeted sales and market share goals.

London, Ontario, Canada

-Oversaw daily operations of the store, ensuring high standards of service and product quality.-Implemented efficient workflow processes, reducing wait times and improving overall customer satisfaction.-Trained and supervised staff, fostering a positive work environment and encouraging professional development.-Managed inventory and supply chain logistics, ensuring consistent availability of ingredients and supplies.

Markham, Ontario, Canada

-Assisted in managing store operations, including sales, customer service, and staff management.-Led team meetings and training sessions to enhance product knowledge and sales techniques.-Analyzed sales data and market trends to identify areas for improvement and implement effective strategies.-Resolved customer issues and escalated concerns to maintain high levels of customer satisfaction.-Supported the Store Manager in administrative tasks, such as scheduling, budgeting, and inventory management.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Diploma Of Education