Wilson Wu

Wilson Wu Email and Phone Number

Manager, Data Engineering and Visualization @ ServiceNow
2225 Lawson Lane, Santa Clara, CA 95054, us
Wilson Wu's Location
San Francisco Bay Area, United States, United States
Wilson Wu's Contact Details

Wilson Wu personal email

Wilson Wu phone numbers

About Wilson Wu

Data Visualization enthusiast, dedicating my 11+ years of career on various perspectives of large-scale and high performance Data Visualization and Business Intelligence platforms, including Architecting, Development and Operation, leveraging both open source and vendor solutions, and cloud technology. Solid technical skills in system architect and engineering including but not limited to enterprise BI platforms (MicroStrategy, Tableau, Looker, etc.), full stack web development (Java, Spring Boot, JavaScript, React.js, Node.js, Webpack, Babel etc.), visualization libraries (Highchart, D3, etc.), AWS Cloud, DB systems (Redis, MySQL, data warehouse), operation systems (Windows, Linux).Strong leadership and communication skill on driving cross locations team for projects planning, implementation and operation in agile.

Wilson Wu's Current Company Details
ServiceNow

Servicenow

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Manager, Data Engineering and Visualization
2225 Lawson Lane, Santa Clara, CA 95054, us
Website:
servicenow.com
Employees:
5
Wilson Wu Work Experience Details
  • Servicenow
    Senior Software Engineering Manager
    Servicenow Mar 2024 - Present
    Santa Clara, Ca, Us
  • Servicenow
    Software Engineering Manager
    Servicenow Aug 2021 - Mar 2024
    Santa Clara, Ca, Us
    Leading a world class global engineering team to build next generation of Data Visualization and Business Intelligent Platform in ServiceNow.
  • Servicenow
    Staff Software Engineer
    Servicenow Jun 2019 - Aug 2021
    Santa Clara, Ca, Us
    As technical lead and architect of the BigData team, I designed and architected ServiceNow homegrown data visualization platform (StatsNow). StatsNow is an internal self-service data discovery, reporting and alerting platform used by various StatsNow organizations on daily basis, it solved the challenge of high demand of data reporting and monitoring as the business of ServiceNow grows rapidly. In two years, I started from first line of code, worked with 10+ engineers cross location and functions, drove and grew it as platform with thousands of daily access and thousands of user generated dashboards. Key technologies used: JavaScript, ReactJS, Webpack, NodeJS, Java, SpringBoot, Tomcat, MySQL, Impala.
  • Fanatics, Inc.
    Mts 2 Software Engineer
    Fanatics, Inc. Oct 2016 - Jun 2019
    New York, Ny, Us
    As technical leader and architect of the BI platforms team in Fanatics, I drove and grew the BI and Data Visualization platforms from single node MicroStrategy and Tableau environment to open source solutions hybrid and distributed large scale of systems on AWS serving 1000+ Users.- Designed and Architected the Fanatics homegrown visualization platform - FanViz, which is a metadata driven, self-service and secured data visualization platform with high performance, scalability and availability on AWS. - Architected the enterprise BI platforms MicroStrategy and Tableau. Lead the platform upgrades for both software and hardware. - Designed and optimized the deployment architecture and automation for the platforms in AWS, considering platforms scalability, performance, security and cost effective. - Build tools, monitoring and automation for platforms operation intelligence.
  • Ebay
    Mts 1 Bi Platform Engineer
    Ebay Feb 2016 - Sep 2016
    San Jose, Ca, Us
  • Ebay
    Senior Bi Platform Engineer, Team Leader
    Ebay Apr 2014 - Feb 2016
    San Jose, Ca, Us
    - Lead the eBay CCOE (China Center of Excellence) BI Platform Team and focus on administration, architect and engineering of MicroStrategy, Tableau platforms.- Developed the open source visualization platform on top of MicroStrategy. The visualization platform takes the advantage of the high flexibility and performance of JavaScript Visualization (e.g. D3, Google Charts, Epoch, Highcharts) and the solid fundamental (Metadata, GUI interface of dashboard design, caching, security, etc) of MicroStrategy platform which enable users who have no technical background, are able to build JavaScript based visualization dashboards with high performance, stability and scalability by simple drags and drops. Any open source and 3rd party JavaScript visualization is able to be integrated by the framework as a reusable components. (We have enabled D3, JQuery, Google Chart, Epoch and Highcharts so far, but not limit to). And the visualization platform support dynamic visualization for frequent updated data as well. I am the main architect and developer of the platform.
  • Ebay
    Senior Bi Platform Engineer
    Ebay Mar 2013 - Apr 2014
    San Jose, Ca, Us
    - MicroStrategy Administrator and Architect- Developed MicroStrategy web tracking plugin.As the only developer of this project, I designed and implemented the web plugin which can track all the performance and behavior statistic of each MicroStrategy web page view. With the data tracked, we are able to analyze and real time monitor page usage, performance, user behavior, reliability, etc. to better how the platform is being used and what to improve the platform. - Developed a web plugin to enable a user account on the fly when a disabled user access MSTR web. eBay is disabling users' accounts if the user is not active over certain days. So before I created this plugin, if a disable user wanted to access MSTR again, the user would have to file an internal ticket and it would usually be processed by days to get the account re-enabled. To improve the user experience, I created the plugin, so when a disabled user access MSTR web, it will be detected automatically and the user account can be enabled on the fly.
  • Ebay
    Bi Platform Engineer
    Ebay May 2011 - Mar 2013
    San Jose, Ca, Us
    - MicroStrategy Administrator and Architect a) MicroStrategy operation and customer support. b) Troubleshooting for platform issues. c) Performance Tuning. d) Platform Upgrade.- Developed web plugin to integrated MicroStrategy Web with Datahub. Datahub is the one-stop-shop web portal of eBay data products and analytics tools. I customized MSTR reports and vi pages with MSTR web SDK and made the look and feel of MSTR web pages consistent with Datahub. Also I changed the workflow of the SAVE functionality of report and VI pages in Datahub and when a user clicks the SAVE button, the MD of the newly saved content will be posted to Datahub automatically. - Designed and Developed MicroStrategy SSMT (Self-Service Migration tool)SSMT is a self-service web tool, which automates MSTR object move, integrates Integrity Manager regression testing, and manages eBay MSTR objects promotion policy. The tool was implemented by HTML/Java/System Manager/Object Manager/ Command Manager. Before I created this tool, we had a dedicated object move team in eBay who handled all the object move requests manually. With the Self-Service tool I created, object moves can be done by BI developer themselves in a self-service way, without granting them administrator privilege of production. Hence resources of the dedicated object move teams was able to be saved. - Participated in developing MSTR Comments and Annotation Widgets.The widgets enable users to write, edit and delete comments in MSTR flash dashboards for a visualization graph, or a particular data point in a graph. The widgets were developed by Flash SDK and Web Task SDK, I was mainly working on the backend with the Web Task SDK.- Participated in developing MSTR API Services. MSTR API services is part of the service layer of eBay BI Platforms, which exposes platform operational tasks and metadata in RESTful web services.
  • Ebay
    Bi Intern
    Ebay May 2010 - Apr 2011
    San Jose, Ca, Us
    - Participated in eBay Trust and Safety project and worked on MicroStrategy reports and dashboards developments for key TnS metrics. - Designed and Developed a visualization widget (Multi-Level Pie Chart Widget) with MicroStrategy Flex SDK, which can support multiple attributes (either in same dimension or not) in one pie chart and represent a second metrics with the color of each block. I am the only developer who designed and developed the visualization widget.

Wilson Wu Skills

Java Javascript Microstrategy Html Data Warehousing Agile Methodologies Tableau Data Visualization

Wilson Wu Education Details

  • Tongji University
    Tongji University
    Computer Application Technology
  • Tongji University
    Tongji University
    Computer And Information Systems Security/Information Assurance

Frequently Asked Questions about Wilson Wu

What company does Wilson Wu work for?

Wilson Wu works for Servicenow

What is Wilson Wu's role at the current company?

Wilson Wu's current role is Manager, Data Engineering and Visualization.

What is Wilson Wu's email address?

Wilson Wu's email address is sh****@****ail.com

What is Wilson Wu's direct phone number?

Wilson Wu's direct phone number is +190442*****

What schools did Wilson Wu attend?

Wilson Wu attended Tongji University, Tongji University.

What skills is Wilson Wu known for?

Wilson Wu has skills like Java, Javascript, Microstrategy, Html, Data Warehousing, Agile Methodologies, Tableau, Data Visualization.

Who are Wilson Wu's colleagues?

Wilson Wu's colleagues are Christin Rhodes, Benedict Johnson, Anil Kumar Patil, Rachel Gray, Linda Nguyen, Tathagat Verma, Angela Mccarthy.

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