Emily Wilson, Cam Email & Phone Number

Kingsport, Tn, Us

Kingsport, Tennessee, United States

United States

United States

• Volume and staffing plan coordinator• Hiring and onboarding lead • Payroll management • Omni and e-comm support• Associate recognition coordinator• Training and recertification management • Budget and store expense management

Maryville, Tennessee, United States

• Volume and staffing plan coordinator• Shift leader for day-to-day operations• Leadership coach for team and individual development • Support – planning, payroll and operational reporting• Cross-training for fulfillment/e-comm and distribution center• Job Instruction(J.I) Trainer for e-comm operation• Responsible for department budget and productivity• Execute weekly supply order • Proficient in E-comm platforms – Sales Force, Ship Exec(UPS), OMS, AS-WMS

Kingsport, Tennessee

• Operations Manager at the Gift Shop at Eastman – division of Cumberland Marketing• Buyer for Gift Shop and corporate events – Eastman materials (Tritan)– plastics, apparel, office and retirement gifts/awards• E-commerce Management • Project Management o Zero Incident Mindset 2019o Centennial – Eastman 100 Years Celebration• Intermediary for Eastman (and subsidiaries) and suppliers – both foreign and domestic• Vendor relationship management and order fulfillment • Merchandise planning• Partner with corporate events for special projects – career fairs (Clemson University, University of Tennessee) training seminars, award ceremonies, etc.• Participate in supply meetings to discuss new products and ideas• Maintain store front and webpage for all Eastman employees – both foreign and domestic• Complete tax and sales reports for Eastman and Cumberland Marketing accounts – weekly and monthly • Complete in-store and online orders for personal and corporate customers• Assist Custom officials while moving product overseas – UK, India, China, ect.• Proficient using E-commerce platforms: Magento and HTML• Proficient in Microsoft Word, Excel, and Office

Kingsport, Tn

• Create and close sales during appointments for bridal and formal• Register gowns for local school events • Assist in re-merchandising sales floor• Check –in stock and special orders• Utilize social media platforms to reach out to customers• Meet store goals for bridal, prom, and accessories• Use research engines for inventory checks• Contact designers and manufactures for updates on merchandise• Assist other sales associates with everyday tasks

Kingsport, Tn

• Created and closed sales during bridal appointments• Registered prom and banquet dresses after purchase for local schools• Assisted in window and jewelry case displays• Executed special orders for bridal gowns• Assisted in reaching out to customers through social media• Used search engines for inventory checks and special orders• Exhibited time management when working with multiple customers• Assisted other sales associates with everyday tasks• Accomplished store goals with wedding gown sales

Kingsport, Tennessee

• Supervise sales floor and ensure excellent customer service is being provided• Assist with marketing and advertising through social media platforms• Provide suggestions to reach a broad target market and to stay up-to-date with trends • Execute inventory counts for webpage and ensure all orders are complete• Ensure all inventory is properly placed in system and counted daily• Assist with sales through social media platforms such as Facebook and Instagram• Assist with planning and implementation for special events • Participate in modeling opportunities for marketing and advertising purposes• Ensure a sense of urgency to complete all tasks • Demonstrate strong verbal skills with customers and wholesalers• Proficient using E-commerce platforms: Shopify

Johnson City, Tennessee Area

• Modeled and coached associates on customer service behavior• Provided customers with product information including trends, features, and styles• Supervised sales floor and ensure proper zone coverage• Communicated store priorities to associates• Planned and assigned recovery tasks• Maintained and update visual displays• Assisted with interviews, training, and onboarding of prospective employees• Executed loss prevention and safety procedures• Communicated with district and regional managers to enhance our location

Johnson City, Tennessee Area

• Modeled and coached associates on expected customer service behaviors• Provided customers product information including trends, features, and styles• Supervised sales floor and ensure proper zone coverage is being used• Assisted manager with communicating store priorities to sales associates• Assigned daily replenishment tasks to associates• Maintained and update visual displays• Assisted with interviews, onboarding, and training of new employees• Executed loss prevention and safety procedures• Communicated feedback and offer promotion ideas to regional and district managers

Johnson City, Tennessee Area

• Supported management team in driving sales and conversion• Ensured key zone coverage to maximize sales• Motivated team members with an upbeat attitude• Mentored other employees and give in the moment feedback and coaching• Assisted management with communicating store priorities with sales associates• Supervised and execute floor , window and promotion updates• Opened and close store using company guidelines• Audited and approve register transactions

Johnson City, Tennessee Area

• Certified in styling, merchandising, and accessories• Executed window and floor changes using visual store directives (VSD)• Informed customers of weekly promotions• Suggested add-ons at checkout and fitting rooms• Participated in employee competitions for up-selling • Gathered customer information through email lists