Esther Wilson Email and Phone Number

Streamlined backlog refinement, converting items into user stories, ensuring they align with sprint goals, leading to a 20% increase in on-time deliveries.Fostered collaboration by coaching agile principles, enhancing teamwork, and achieving 30% improvement in cross-functional communication.Revitalized team commitment to Scrum events, boosting efficiency by 25% and enhancing the team's appreciation of agile methodologies.Facilitated productive sprint planning, optimizing work commitment to capacity, resulting in a 15% increase in team productivity.Managed daily scrum meetings, ensuring efficient tracking of project progress, promoting transparency, and maintaining the 15-minute time-box.Implemented Scrum pillars (Transparency, Inspection, Adaptation) during sprint events, ensuring process optimization and stakeholder engagement.Coached the Scrum team on the core values (Openness, Focus, Commitment, Courage, Respect), fostering a culture of quality, speed, and customer satisfaction.

Spearheaded market expansion into Nigeria by orchestrating and overseeing the marketing and customer support divisions, resulting in a 70% sales increase within one year.Innovatively led the marketing team, conceiving strategies that enhanced the conversion rate from potential clients to loyal, repeat customers, yielding a 55% boost in customer retention. Assisted in the development and training of team members, resulting in improved performance and skills. Prepared and presented regular reports on departmental performance and financials to senior management.Supported sales and marketing efforts, achieving, managed and controlled the department's budget, optimizing costs and resource allocation.