Manage and develop in-house CRM with integration to Microsoft Dynamics 365 Business Central and Fluke Met/Team software / database based on business operation flow.Trained and manage fullstack developers who had no prior web programming experience.Liaise between end users, upper management and developers to design and deliver custom suited solutions.

Maintain, troubleshoot and develop new features on custom inhouse built CRM running on a LAMP stack along with a custom e-commerce platform built on NodeJS / React / PostgreSQL / AWS. Integration with both platforms to Microsoft Dynamics 365 Business Central to improve overall business workflow efficiency. Working with AL Code and extensions for Cloud based version of Business Central. Create various small custom Windows apps on C# and .Net Framework to better deal with large Excel files that are not suitable for online processing. Manage advertising program budget for PPC campaigns on Google Adwords. Collaborate with marketing to convert design into code and roll out new products and promotions on corporate website.

Started and maintained a profitable ISO 17025 accredited calibration laboratory at a satellite office. Trained and developed inhouse talent to take up lab supervisor role to continue successful operations. Oversee and manage workflow of test equipment requiring calibration. Setup equipment and train technicians on proper usage and calibration procedure. Step in and verify/adjust various equipment when nearing turnaround time including electrical, high voltage, pressure, temperature, torque and dimensional. Examine new equipment and write Met/Cal procedure from manufacturer specifications if required. Occasional onsite high voltage calibration on equipment such as relay tester, hipot, ductor, TTR, power supply, ground chains, etc. Create reports on daily technician output from Fluke Met/Team. Examine monthly income statements to ensure the lab is on track financially and continuously look for efficiencies. Implement pilot projects/methods at satellite office and eventually roll out to other locations.

Assisted in starting up the Calgary cal lab and managing workflow from start to finish: customer meter drop off to calibration to invoicing to shipping. Perform verification and adjustment where required and minor repairs. Talking to customers and getting meters ready for when they need them especially over the Christmas rush. Calibration areas include electrical, high voltage, pressure, torque and temperature. Writing and modifying Fluke MET/CAL procedures based on manufacturer spec on a regular basis when a new item gets into the lab. Same day service if customer needs it. Work in department of git'r done.

Oversee and implement web strategies promoting the sale of goods and services in the industrial sector aimed largely at oil and gas customers. Answer product related questions via phone / email and quoting and closing of those items. Including Fluke, Megger, Crystal, Gas Clip, etc. Designed and implemented inhouse PHP based CRM software to manage customer, quote and product information. Maintain and modify current Node.JS based 3rd party built e-commerce platform.

Maintaining and advancing ecommerce platform that is integrated into a custom inhouse CRM solution from planning to design to development. Continuously looking to streamline the operations process via automation when possible. Building web platforms with SEO in mind and integrating online solutions with Microsoft Dynamics NAV.Dealing with PHP, MySQL, AJAX, CSS and various other web technologies on a daily basis.Major websites include PowerMeterStore.com, MyFlukeStore.com, ShopFLIR.com, and CanarySense.comWeb Guy / Marketing Guy / Technical Sales GuyLiterally a web developer with a sales quota (online and personal).