Monica Wilson, Mba,Cpc Email and Phone Number
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I am a Revenue Cycle Leader with a record of driving financial success for a hospital system by handling end-to-end Accounts Receivables process.Over the last 10+ Years, I have coordinated End-to-end Revenue Cycle Management leveraging hands-on expertise in billing, denial management, cash posting and reconciliation , overseeing collections and maintaining proper financial documentation while leading 20+ diverse staff within busy set-ups.Top CompetenciesDebt Management & RecoveryCoaching, Training & MentorshipMerger Accounts Consolidations & Settlement Team Collaboration & Customer ServiceInvoicing & Billing (Services & Charge Capture) Financial Statements & Account ReconciliationsClaim Submission & Denial ManagementProcess ImprovementsTechnologies Meditech EPIC Nthrive Onbase Microsoft Office Suite (Word, Excel, Powerpoint, Publisher) Horizon Patient Folder (HPF), Medicare Direct Data Entry (DDE), Kreg EV-CMA Craneware Away from work, I enjoy playing stimulating brain teaser games that promote healthy competition with friends & family.
Tandem Health
View- Website:
- tandemhealthsc.org
- Employees:
- 35
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Revenue Cycle DirectorTandem Health Sep 2022 - Present
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Patient Financial Services Manager | Revenue Cycle ManagerPrisma Health Mar 2020 - May 2022Sumter, South Carolina, United States● Supervised and coached team of 20+ team members in the following facets of Revenue Cycle: billing, follow-up, cash posting, denials, customer service, and support services.● Reduced Accounts Receivables from over 85% within one year while leading PFS department through a transition to EPIC systems by developing optimized weekly AR workdown plan.● Improved Employee Satisfaction and Engagement Survey score from 41% to 90% by introducing monthly one-on-one rounds with team members, birthday celebrations and member suggestions surveys which cultivated an environment of trust and support. -
Cashier & Reimbursement SupervisorPalmetto Health Oct 2014 - Mar 2020Sumter, South Carolina● Managed cashier and customer service team, ensuring accurate completion of assigned daily duties in a manner consistent with HIPAA regulations.● Facilitated the posting and reconciliation of over $15M monthly insurance and patient payments.● Managed and piloted automation of proration to net down Account Receivables at time of billing and created team to review payment variances.● Facilitated merger of a multi-hospital system and implemented department strategic cost-savings plan. -
Managed Care Analyst | Modeler | Underpayment AnalystTuomey Healthcare System Jun 2013 - Oct 2014Sumter, Sc● Recovered $550K in underpayments which resulted in a total recovery rate of 89%.● Resolved underpayments and overpayments through strategic communication and collaboration with managed care providers. -
Patient Account Representative | Billing Representative | Customer Service RepresentativeTuomey Healthcare System Dec 2011 - Jun 2013Sumter, South Carolina Area● Reduced payer denials by accurate follow-up with payers and strict monitoring of filing guidelines.● Boosted customer satisfaction by responding to patient inquiries about their accounts and providing general product education.● Trained new employees to perform job duties and requirements.
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Market & Pricing AnalystContinental Tire Jul 2010 - Dec 2011● Analyzed market dynamics, pricing trends, and market opportunities for developing reports and tools● Identified and resolved issues around wholesale and retail pricing.● Supported team members in execution of retail market studies. -
Graduate Research AssistantWinthrop University Aug 2009 - Dec 2010● Conducted secondary research and data analysis in the area of Emotional Intelligence from research subjects using qualitative data analysis techniques.● Created databases in Microsoft Excel and Access to collect data from research findings● Assisted faculty in daily administrative duties, including event coordination. -
Healthcare RepresentativePfizer Jun 2008 - Mar 2009● Researched and analyzed sales report data to develop marketing plan for promoting two cardiovascular pharmaceutical drugs● Managed account of over 200 physicians within five zip codes surrounding Atlanta, GA
Monica Wilson, Mba,Cpc Skills
Monica Wilson, Mba,Cpc Education Details
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Magna Cum Laude
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Summa Cum Laude
Frequently Asked Questions about Monica Wilson, Mba,Cpc
What company does Monica Wilson, Mba,Cpc work for?
Monica Wilson, Mba,Cpc works for Tandem Health
What is Monica Wilson, Mba,Cpc's role at the current company?
Monica Wilson, Mba,Cpc's current role is Revenue Cycle Director.
What is Monica Wilson, Mba,Cpc's email address?
Monica Wilson, Mba,Cpc's email address is mo****@****lth.org
What schools did Monica Wilson, Mba,Cpc attend?
Monica Wilson, Mba,Cpc attended Winthrop University, South Carolina State University.
What skills is Monica Wilson, Mba,Cpc known for?
Monica Wilson, Mba,Cpc has skills like Data Analysis, Customer Service, Management.
Who are Monica Wilson, Mba,Cpc's colleagues?
Monica Wilson, Mba,Cpc's colleagues are Victoria Ulloa, Sondra Richardson, Audrey Jones, Mallory Smith, Calli Watford Ms, Rd, Ld, Tiffany Halsey, Renee Shaw.
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