Heading the digital transformation effort in the organisation and drive strategic initiatives through implementing cutting edge technologies to streamline processes and enhance overall efficiency.Beyond technology, I lead cybersecurity efforts in safeguarding systems and data against cyber threats. Also lead the charge in managing network and systems administration, optimising infrastructure and ensuring seamless connectivity for employees and clients.Notably, successfully implemented Volunteer and Donation Management Systems, streamlining volunteer recruitment, engagement, and donation tracking. Additionally, migrated outdated accounting to Microsoft Dynamics 365 Business Central, improving financial reporting and workflows.

Liaised and worked with various Source Systems teams on integration with AMLS.Designed intermediary solutions for accepting the varied Source Systems’ files and integrate with CIF for a holistic view of the Customer to the Organisation.Designed Daily and Month End reports for User tracking. Create test cases and support users during SIT/UAT. Support current BAU team in reporting and issues management.

Technical Lead covering APAC region for lpa solutions.Supported Business Live Verification after LPADoc deployment in client’s environment.Member of client’s DevOps team in maintaining support and liaison with Frankfurt onissue resolutions.Prep and setup servers, prepare and run powershell scripts to deploy applications.

Manage an ongoing loyalty/CRM project with a major client.Multiple teams and vendors environment.Consists of front-end portal, a very mature back office, integrate with existing mobileapps, multiple third party APIs and using client’s SSO.Developed and documented DRP on AWS.

Solutioning, overseeing development and maintenance of loyalty programmes for HP(HP Inc and HP Enterprise, with annual revenues of US$10mil+), Far East Organization,CIMB Securities and Sephora (Singapore and Malaysia). These include customer-facing mobile apps, websites, administration portal, and client portal with reporting dashboards. Design and Implement enhancements for existing programs to meet clients’ new needs.Handles annual internal and external audits, client-instituted system audits. Manage an in-house team of system administrators, developers and external vendors

It was a privilege to join the Consumer Internet Banking Team. Our small team of 6 managed and maintained the bank's consumer internet banking and mobile banking apps. Working with external vendors and a small team of developers to bring about new innovations and services to OCBC customers.During my tenure, we have also conducted a live DRP exercise where our entire production is swung over to the DR Site.Other notable contributions include the implementation of SharePoint as the bank's Intranet.

Attached to NTUC Thrift & Loan Co-operative (a Credit Co-operative providing banking services to union members) as an IT Manager reporting to the CEO. - project managed a revamp of banking application to web based on .Net 2.0 framework. - coordinated office re-location and designing new office network and server room - co-wrote and put in place the procedures for BCP - Implemented DRP for critical systems - evaluate and recommend IT solutions - developed an intranet Online IT Request Ticketing System - developed an intranet Online Leave and Staff Movement application - handles annual Internal and External Audit - Annual IT Budget - Network and Systems Administration - day-to-day IT operational needs including ad-hoc reporting using SQL queriesContract Developer to NTUC IT Dept reporting to Project Manager. (September 2002 to December 2003) - developed a web-based Temperature Monitoring System during SARS period. - developed a web-based Quick Registration System for BEST/WISE courses held by the Skills Development Dept. - Revamped the Industrial Relations Grievance System - Revamped the Auto-Tracking System (a union member pre-registration system)

Designed and set up server room and office network. Revamped entire corporate/transactional web site. Added a Marketing Administration module. Added newsfeeds from AFX, The Edge and GK Goh Research using XML. Redesigned transactional web site to cater for a Partner Referral program.

Completed the Web Unit Trust System project for UOB Asset Management as Project Team Lead.Re-coded and debugged client front-ends of Privilege Banking and Invest Shops for Y2K compliance. Evaluated Broadvision vs Vignette for Enterprise Content Management and Personalisation across all E-Business projects. Coordinated and successfully implemented VISA Secure Electronic Transaction (VISA-SET) on UOB Mail Boutique for online secure transactions. Built entire presentation using HTML for Senior Executive VP for presentation to MAS on UOB Group’s strength and the redundancy of a merger (in 1998). Maintained and interacted with design houses on various revamps and mini-sites on UOB Group corporate site. Added a search engine to the corporate site using MS Index Server. Developed and Implemented real-time financial rates on published corporate site. Maintained corporate and internal DNSes. Central contact/liaison person for ISP. Evaluation of software for implementation - Visual Basic 4 vs Delphi - Implemented MS Proxy2 - Implemented Internet Email using PostOffice v2 - Implemented corporate DNS using NT4. - Evaluated and implemented AT&T’s Video Conferencing Unit between Singapore and Sydney for the purpose of interviewing potential IT Professionals by EVP. - Built up Division Intranet with basic features such as Telephone Directory, Leave Application.