Vinay Behl, Csm®, Cspo®, Lssbb Email & Phone Number

A result oriented professional with over 22+ years of experience in Operations Management, Audit & Compliance, Solution Designing, Pre-Sales, Process Management, Team Management, Training and Development. Presently associated with Infinite Computer Solutions (India) Limited as an Associate Director. Proficient in process transition, managing, motivating and leading teams for running successful business process operations with proven ability in achieving Service Delivery/Process targets for transitioned processes. Possess skills in maintaining cordial relationship with multiple stakeholders, ensuring quality and service norms thereby achieving customer satisfaction and business retention. Have experience in voice, backend and blended processes with the knowledge in domains such as Banking, Health Insurance, Motor Claims Insurance and Investments. Excellent interpersonal, communication and organizational skills with proven abilities in team management and planning.