Stefan W. Email & Phone Number

Mönchengladbach, North Rhine-Westphalia, Germany

Hong Kong Sar

Responsible for Accreditation and Quality Management in Greater China. Lead direct and indirect teams for internal quality management, audit management, complaint management, certification and certification schemes, mark surveillance, test report template management and governance of Technical Competence Centers.

Hong Kong

Lead the Technical Competence Center Community of 400 technical experts worldwide, supported with training, procedures for technical harmonization, tool development including evaluation, decision making, storage and approval of technical documents.

Hong Kong

Responsible for harmonization, development and governance of Technical Services in Business Stream Operations. Managed internal projects including change management, developed structure and procedures for TCC and stake holder teams, prepared the way from a Technical Services structure to a Technical Competence Center structure, moved technical services tasks to operations and order management.

Hong Kong

Managed teams in 4 locations providing chargeable and non-chargeable technical services to key account customers as creation of test plans/protocols, development of fitness for use test programs, preparation of complete technical compliance files, conformity declarations, check and creation of instruction manuals, layout of packaging and product labels. Responsible for external complaint management, problem solving, communication and alignment with experts and management in head office, marketability decisions, technical statements and contract review.

Hong Kong

Direct product-line management for 3 laboratories in Shanghai, Hong Kong, and Guangzhou and collaborate with partner lab in France. Increase sales and market share through strategic development of new products. Capture new customers and grow business with existing accounts. Provide leadership to sales force in United States and manage accounts with key retailers in France. Oversee employee development initiatives. Administer budget, with full P&L responsibility.

Hong Kong

Planned and implemented strategies for growth while managing 6 departments: toys, furniture, household goods, household appliances, food contact (LFGB) and inspection. Identified and developed opportunities to expand into new businesses. Acquired new customers and markets and managed relationships with existing clients. Administered budget. Supervised personnel.

Hong Kong

Oversaw establishment of company’s furniture-testing business, identifying and developing opportunities to increase scope of testing. Served existing customers while prospecting for new clients. Administered investment planning. Built high-performance team of qualified testers.• Launched company’s Hong Kong furniture-testing function and immediately established reputation for excellent quality. • Achieved profitability within one year of launching business. • Captured business with French retailers by developing testing for French market.

Nuernberg

Determination of material characteristics, sound absorption, sound power level, sound insulation of building elements, immission protection, writing of expert statements and test reports

Education record

Dipl.-Ing. (Fh), Wood Engineer - Furniture And House Design, Construction And Manufacturing

Degree dissertation in the specific field statics at engineering company Pauler + Lang in Ebermannstadt

Journeyman, Geselle