I have managed, planned, and led work operations to exceed portfolio metric goals for multiple locations.I've developed, implemented, and oversaw branch collection activities and recovery action plans.I worked with my colleagues to create individual and branch loan production/business development achievement models. I had to conduct daily team meetings to review month-to-date progress and reassess branch targets. I would establish and coach the team towards performance goals and assess their subsequent achievement.I was leading the interview, hiring, and training of candidates to fill office staffing requirements.I proactively accessed the risk for future loss prevention. I evaluated credit bureau reports and applicant profiles to determine lending creditworthiness. I sold, underwrited, approved, and booked collateralized and unsecured loans. I audited and addressed federal and company compliance regulations for credit collection activities.Above all else I was able to achieve through my time as a Branch Manager was the relationships I built with co-workers, communities, and teams throughout the North East.