Michael Winebarger Email & Phone Number

Lexington, North Carolina, United States

Greensboro--Winston-Salem--High Point Area

Create and manage collections for software deployment, baseline checks, and reporting. Manage and create tickets in Cherwell ticketing system. Reimage and configure laptops and desktops to meet NC security and compliance standards. Inventory and tag all A&T assets on campus. Configure all Endpoints to be managed and updated using MECM and ADUC. Work as a.

Greensboro--Winston-Salem--High Point Area

Monitor and respond to Service Desk tickets for desktops, laptops, mobile phones, IP phones, iPads, iPhones, tablets, TVs, printers, projectors, postage machines, and other end user devices. Administer Citrix Virtual Desktop Infrastructure (VDI), including granting/removing access via Active Directory and troubleshooting server-related and remote.

Greensboro/Winston-Salem, North Carolina Area

Responsible for the support of end-users desktop, laptop, phones, mobile devices, hardware and software, and break/fix services.Test new computer and laptop models and work with employees to ensure our hardware and images meet the employee’s needs. Troubleshoots and repair computer systems and peripheral equipment by responding to incidents and service.

Responded to customer calls and inquiries in a fast pace work environment.Coordinated server issues with vendors and other Information Technology departments.First level troubleshooting for system servers and network equipment.Helped with planning for end-user workstations and environments.Assisted with workstation installations and imaging of.