Winfred Mwikali

Winfred Mwikali Email and Phone Number

Lead Operations Administrator @ Customer Centric Kenya
Nairobi County, Kenya
Winfred Mwikali's Location
Nairobi County, Kenya, Kenya
About Winfred Mwikali

I have shaped a forward-thinking approach to customer acquisition and retention, leveraging my expertise in CRM and social media communications. My strategies centre on and client feedback, which has significantly broadened my customer base and bolstered brand loyalty in all the roles and responsibilities I have done. With a BCom in Marketing from Strathmore University, I have executed successful marketing campaigns and produced engaging content that resonates with the targeted audience with 4 years experience in the job market.

Winfred Mwikali's Current Company Details
Customer Centric Kenya

Customer Centric Kenya

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Lead Operations Administrator
Nairobi County, Kenya
Employees:
5
Winfred Mwikali Work Experience Details
  • Customer Centric Kenya
    Lead Operations Administrator
    Customer Centric Kenya
    Nairobi County, Kenya
  • Silver Evolt Global Limited
    Account Manager Key Account
    Silver Evolt Global Limited Dec 2023 - Present
    Kenya
    As a Key Account Manager at Silver eVolt Global, I excel in customer acquisition, retention, and brand awareness. I create engaging content, execute effective marketing campaigns and collect leads both digitally and door-to-door. My focus on data-driven strategies and customer feedback ensures continuous improvement and strong client relationships.Responsibilities:Develop and implement content for social media campaigns.Identify target customer segments and expand our customer base.Plan and execute lead generation campaigns; collect leads door-to-door.Implement strategies to improve customer retention and satisfaction.Contribute to brand promotion and maintain consistent messaging.Monitor KPIs and report insights to leadership.Key Achievements:Expanded customer base through targeted campaigns and direct engagement.Enhanced customer retention and satisfaction with strategic initiatives.Strengthened brand awareness through high-quality content and consistent messaging.
  • Khalif Modern Homes
    Property Advisor
    Khalif Modern Homes Dec 2021 - Aug 2023
    Muthithi Road Westlands
  • Afra Holding Ltd
    Sales And Marketing Executive
    Afra Holding Ltd Nov 2019 - Nov 2021
    Lukenya, Machakos County ,Kenya
    Played a key role in enhancing the show house to attract buyers, focusing on aesthetics and functionality.Ensured regular maintenance and verified service quality, maintaining high standards.Managed operational enhancements and resolved issues to facilitate smooth show house visits.Provided relevant information aiding prospective buyers' decision-making processes.
  • The Nairobi Hospital
    Marketing Intern
    The Nairobi Hospital Feb 2017 - Apr 2017
  • Kenya Airports Authority
    Intern
    Kenya Airports Authority Feb 2016 - Apr 2016
    Kenya

Winfred Mwikali Skills

Market Planning Sales Management Community Outreach Organization Skills Event Planning

Winfred Mwikali Education Details

Frequently Asked Questions about Winfred Mwikali

What company does Winfred Mwikali work for?

Winfred Mwikali works for Customer Centric Kenya

What is Winfred Mwikali's role at the current company?

Winfred Mwikali's current role is Lead Operations Administrator.

What schools did Winfred Mwikali attend?

Winfred Mwikali attended Strathmore University.

What skills is Winfred Mwikali known for?

Winfred Mwikali has skills like Market Planning, Sales Management, Community Outreach, Organization Skills, Event Planning.

Not the Winfred Mwikali you were looking for?

  • Winfred Mwikali

    Customer Experience Expert, Customer Support, Digital Healthcare, Conflict Resolution, Virtual Assistant. Driving Royalty And Growth Through Innovation And Empathy.
    Nairobi County, Kenya
  • winfred mwikali

    Procurement Assistant, Sai Pharmaceuticals Kenya Ltd
    Kenya
  • Winfred Mwikali John

    Procurement & Supply Chain Leader | Strategic Sourcing | Supplier Management, Logistics | Cost Optimization, Risk Management | Compliance | Inventory Management | Contract Negotiation | And Data-Driven Optimization
    Nairobi County, Kenya
  • Winfred Mwikali

    Biochemist
    Nairobi County, Kenya

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