Winfred Roman, Mba Email & Phone Number

Paterson, Nj, Us

Paterson, New Jersey

Greater New York City Area

Atm services- Placement and maintenance of ATM machines in desired locations

 Inspect and verify all material coming in and out of quarry to make sure they are company and state approved. Successfully providing excellent customer service while offering customers desired products. Verify customer accounts are being properly priced and are fully up to date to continue customer satisfaction. Revised billing issues by crediting accounts or obtaining proper forms of payment from customers. Reviewed customers account to find pricing errors, account errors, and/or improper information. Service customer phone calls to lock in, confirm, and update large jobs to have an efficient and accurate completion.

Supervise employees to adhere to Aml/Bsa guidelinesProvide customers with resolutions to their issues in an efficient and polite manner Handle Operational & Sales reports in a timely manner Assist Sales Manager in Branch Goals in every quarter.Setup Meetings with staff to motivate towards attaining their Goals for the quarter.Represent Branch in meetings with Regional Sales/Ops Managers

Serviced customers with questions or inquiries on account Assisted sales manager & service manager in their daily job dutiesMade phone calls to customers to assist or provide further business with their existing profiles

Provided account explanation to customers that called in Provided support to Bank of America vast customer base of consumers & business customerCross sold products to customers that called in to Bank of America. Tracked open and closed entries for complete customer service satisfaction and fulfillmentResearched various types of insurance and financial issues to meet customer satisfaction.

Bachelor’S Degree, Fire Science/Fire-Fighting, 3.6

Mba, Finance

Bachelors Degree, Business Management

Associates Degree, Business Administration