Wing Lam Email & Phone Number

Provide personalized care to clients at their homes, assisting with dailyactivities such as grooming, bathing, dressing, and toileting.Administer medication as per prescribed schedules and monitor clients forany adverse reactions or changes in health.Prepare nutritious meals and assist with feeding, adhering to dietaryrequirements.Perform light housekeeping tasks, ensuring a clean and safe environment.Offer companionship and emotional support, engaging clients inmeaningful activities to promote socialization and mental stimulation.

British Columbia, Canada

- Coordinated patient care schedules, ensuring optimal coverage andtimely service delivery.- Liaised between patients, caregivers, and healthcare providers tofacilitate effective communication.- Scheduled and adjusted shifts for caregivers based on patient needs andstaff availability.- Maintained accurate records of patient care requirements and staffassignments.- Addressed and resolved scheduling conflicts to minimize disruptions topatient care.

Provide telephone and in-person receptionist duties for the health clinicincluding;Provide and manage clinic intake and bookingscalled 90+ per day phone consultation bookingsKnowledge of OSCAR (EMR) system

Assist the Pharmacists and Pharmacy Manager with the daily operationsof the Pharmacy DepartmentKnowledge of KollManage customer prescription pick-up and assist with prescriptionpreparation and compounding of prescriptions.Blister packing medicationsknowledge of Compounding

Arrange and lead necessary training for customers and maintain trainingmaterials up to date;To initiate and execute projects related to the Customer Supportdepartment – check feasibility and resource requirements, set targets andobjectives, manage project schedule and deadlines;Report regularly to management on progress; maintain related KPIs;To accurately fulfill the direct management orders and work tasks;

Handle the full spectrum of HR and administrative functions. Responsiblefor payroll calculation and execution (Salaries, leave, OT, and othercompensation calculations)Maintain HR database, tax filing, managing the full scheduling cycle forstaff rostersResponsible for general administrative duties and office support.Providing support on companywide events and coordinating meetings

Handled daily clinic operations such as booking arrangements,treatment assistance, drug dispensing, photo-taking, and clientservicing.Delivered high-quality medical service to patients.Greeted patients and also processed both incoming and outgoingcalls.Managing the full scheduling cycle for staff rostersClerical support to doctors and nurses along with other duties suchas scheduling appointments, handling inquiries and patientregistrations, and emailing and faxing referrals.

Using the cash register to ring up guest houses.Provision of excellent customer service.Maintaining security.Maintenance of the office by cleaning and organizing it daily,checking the office supply inventory weekly, and re-orderingsupplies as needed.

Make routing rounds as scheduled and check with the patientsto ensure their needs are met.Assisting with incontinent residents, routinely checking clothingand lines to keep the patients clean and dry.Assisting patients with Ambulation.Reporting all the changes in the patient's condition to the nurse,Resident Care Director, or Executive Director.Ensuring compliance with the guidelines of infection control

Completed 60 hours of classroom training.Completed 40 hours of clinical training.Successfully completed a Nurse Assistant Training Programapproved under the Omnibus Budget Reconciliation Act

Lakewood, Washington, United States

Checking the quests in and out courteously and efficiently.Responding to all inquiries on established hall requirements whileproviding information and assistance to all guests and visitors.Answering the department telephone calls with courtesy andadherence to guidelines.

Bachelor Of Science, Health Services/Allied Health/Health Sciences, General, 3.8

Activities and Societies: Honor of Sigma Phi Omega International and Professional Society in GerontologyMinor: Gerontology

Associate Of Science, Pre-Nursing Studies, 3.76

Education record