• Partnered with the Global Data Team to successfully implement HR Workbench, enabling the establishment of HR Data Warehouse within Snowflake• Took the lead in developing a mobile application tailored for frontline staff, delivering instant access to real-time sales, commission, and productivity metrics to enhance sales performance and motivation. Additionally, introduced polling features to engage the store team actively and foster employee engagement.• Utilized agile methodologies to manage the entire app development lifecycle, promoting collaboration with various stakeholders, including IT team, application team and UX/UI designer.

• Enhanced both HR and Workforce Analytics Dashboard and developed metrics to align with company’s goals and objectives.• Introduced the Sales Associates Commission App with PowerBI to enhance visibility, drive sales, and improve overall employee experience and engagement.• Provided global support to the HR leadership team in implementing strategic workforce planning by fostering a data-driven culture, promoting the use of Workforce Analytics Dashboard, and conducting regular reviews of HR data metrics.• Optimized core HR operation processes and measured their effectiveness and efficiency.• Implemented a global commission scheme to promote customer service and teamwork, improve pay equity and transparency

• Developed an HR Data Governance Dashboard aimed at enhancing data accuracy, completeness, reliability, relevance, and timeliness.• Utilized the Python programming language to automate and streamline manual, repetitive, and rule-based tasks, as well as reporting and data access.• Created a Workforce Analytics Dashboard to empower the management team with better decision-making capabilities and improved overall efficiency.• Enhanced the performance of both the HR and Workforce Analytics Dashboards by reducing data refreshing times.

• Worked collaboratively with the LVMH Group HRIS team to implement data-driven improvements and solutions.• Conducted a comprehensive review of the HR dashboard, identifying areas for improvement and enhancement.• Delivered valuable recommendations to enrich the functionality and user-friendliness of HR BI tools, leading to a noticeable uptick in data-driven decision-making.• Initiated the introduction of data governance processes, outlining a comprehensive plan to ensure data accuracy and completeness across HR metrics and reports, ultimately driving increased adoption of HR BI tools.• Deepened my understanding of comprehensive HR data architecture, specifically in optimizing data pipelines from HR source systems to cloud-based data platforms.• Gained exposure to agile project management methodologies while actively observing the development of HR Business Intelligence solutions.

• Built and developed long-term banking relationships with personal and corporate customers • Identified existing and prospective customers’ needs of financial services, including both products and services• Mapped and provided suitable financial products and services to meet existing and prospective customers’ needs• Supported branch operations and ensured compliance requirements are strictly observed and followed

• Advised customers on bank services and helped customers to open and manage their bank accounts • Provided sales and service support to the banking center and promoted consumer banking products• Handled general operations of the banking center to ensure that regulatory compliance and the policies are strictly adhered