Brand Manager Assistant: Private Label
Wraith&Co
New York
Wraith&co, a successful start-up e-commerce that retails consumer's products in varies markets places such as Amazon, Newegg, Walmart and ShopifyResponsibilities: Brand Manager Assistant for: MorphPen™ 3D Drawing Pen and EcoFrank™ Compatible Toners-Created feed files to launch products on multiple marketplaces: Amazon, Walmart, NewEgg, Sears, Rakuten, Ebay and Jet, using Channel Advisor Inventory management tool. -Created content for Shopify store blogs: www.morphpen.com, www.ecofrank.com -Collected graphics for websites, packaging and manuals inserts-Monitored brand ambassador acquisition using Refersion affiliate program.-Monitored market trends, researched consumer markets and competitors’ activities to identify improvement opportunities (Amazon reviews analysis - Amasuite 4)-Worked on targeted social media follower acquisition campaigns utilizing Hootsuite. -Arranged product distribution and consumer reactions.-Provided customer service using Zen Desk system with major marketplace accounts: Shopify websites, Amazon and social media accounts (online chat, email and telephone)-Assisted product development team in collaborating with graphic designer and vendors for products design and packaging-Optimized Amazon listings using Keyword Finder and Keyword Inspector. -Researched quality influencers to review products -Maintained social media updates -Processed customer orders on Amazon and Shopify stores