Alex Qualizza Email & Phone Number

Nanaimo, British Columbia, Canada

Vancouver, British Columbia, Canada

Burnaby, BC

• Modeled and balanced both Starbucks and Compass standards simultaneously
• Employed prior knowledge and leadership skills to better assist the team and customers
• Quickly and accurately operated point-of-sale, including cash control and management
• Practiced food safety and cleanliness standards at all times
• Advanced Store Training certified

Nanaimo, BC

• Exemplified friendly and knowledgeable customer service
• Efficient at multitasking and working well under stress
• Enhanced ability to work in dynamic teams of various sizes
• Trained new staff and modeled company standards and practices
• Followed cleanliness and food safety standards and procedures

Nanaimo, BC

• Upheld and exceeded company customer service standards
• Knowledgeable about merchandise and products to better assist guests
• Learned and practiced making drinks for quick, accurate, and knowledgeable service
• Quick and effective use of cash registers
• Exhibited food safety and cleanliness standards at all times

Nanaimo, BC

• Familiar with products and their location to better assist customers
• Memorized codes and prices for quicker and more accurate transactions
• Learned to effectively deal with questions, comments, concerns, and complaints
• Improved communication skills due to many types of customers and employees
• Challenged ability to work as an individual within a broader team

Nanaimo, BC

• Managed and maintained the store alone
• Located and shelved movies using a numerical filing system
• Practiced professional phone skills
• Created good rapport with regular customers
• Effectively used the Video Rental software for quick and accurate service

Nanaimo, BC

• Upheld company standards in both customer service and work ethic
• Multitasked and worked under stress in teams at various stations
• Co-ordinated, managed, and motivated employees in teams
• Trained new co-workers and modeled company standards
• Practiced food safety and cleanliness standards at all times

Bachelor’S Degree, Geography, Development And Sustainability

Bachelor’S Degree, Psychology, French