Team Leader; managing 5 team members during peak hours while maintaining stock in materials with an average of 90-100 cups an hourTrained and managed a team of baristas on performing tasks and duties, focusing on quality service and operational efficiency to ensure product quality; maintained cross-training levels of all staff across 3 locationsHandling financial operations, including profit tracking and cash management

Set an average of 12+ appointments per week for closers through google calendar/email invites with an average close rate of 76% Generated leads and identified potential customers through door-to-door canvassingBuilding and maintaining positive relationships with customers throughout and after the sales process ensuring client referrals

Closely monitor accounts payable and receivable to ensure timely and accurate processingProficiently handled the documentation and organization of financial transactions, billing records, and the ticketing process, ensuring timely delivery of tickets to clientsExperience in working with accounting software such as QuickBooks and Sage, enabling proficient management of financial data and tasks