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Winifred W. Email & Phone Number

Lead, Customer Resolution and Digitalization at Prudential Assurance Company Singapore
Location: Singapore, Singapore, Singapore 6 work roles 1 school
1 work email found @prudential.com.sg LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@prudential.com.sg
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Current company
Prudential Assurance Company Singapore
Role
Lead, Customer Resolution and Digitalization
Location
Singapore, Singapore, Singapore
Company size
5677 employees

Who is Winifred W.? Overview

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Quick answer

Winifred W. is listed as Lead, Customer Resolution and Digitalization at Prudential Assurance Company Singapore, a company with 5677 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at prudential.com.sg and a matched LinkedIn profile for Winifred W..

Winifred W. previously worked as Manager - Complaint Management at Prudential Assurance Company Singapore and Head of Customer service and Marketing - Online Trading Department at Lim & Tan Securities. Winifred W. holds Ba, European Studies & Sociology from National University Of Singapore.

Company email context

Email format at Prudential Assurance Company Singapore

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*@prudential.com.sg
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AeroLeads found 1 current-domain work email signal for Winifred W.. Compare company email patterns before reaching out.

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Profile bio

About Winifred W.

Having worked in the finance industry right from the start of my career, I have a firm grasp of investment knowledge, especially in areas of insurance, unit trusts and stockbroking. I have a strong passion for customer service and operations, which I believe when gelled together, creates one of the most essential portion of any business.

Listed skills include Customer Service, Insurance, Customer Relations, Call Centers, and 11 others.

Current workplace

Winifred W.'s current company

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Prudential Assurance Company Singapore
Prudential Assurance Company Singapore
Lead, Customer Resolution and Digitalization
Singapore
Website
prudential.com.sg
Employees
5677
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Company profile
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6 roles

Winifred W. work experience

A career timeline built from the work history available for this profile.

Manager - Complaint Management

Current
Prudential Assurance Company Singapore

Investigate service related and market conduct complaintsPrepare submissions and represent the Company at FIDReC. Lead Digitalization and Transformation projectsWe work strictly within stipulated service level agreements (SLAs) depending on level and type of complaints received. We also take into consideration the SLAs determined by our Business Partners.

Apr 2016 - Present

Head Of Customer Service And Marketing - Online Trading Department

Lim & Tan Securities

Singapore

Oversees a team of about 20 staff comprising of Online dealers, Marketing officers and Customer Service OfficersResolves trading & service conflicts Analyze complaint trends, implement customer service measures, including digital solutions to enhance customer experience Handle the Profit & Loss portion of the department, which includes brokerage generation.

May 2007 - Mar 2016

Senior Executive

Hsbc

Singapore

Based in a full fledged customer service department, I oversaw a team of 10 executives, evenly split into providing counter services, call centre & correspondence. I had the opportunity join this company to set up this department and am proud to say that the set up of this has been successful. The call centre has seen a 100% in inbound call volume with a.

Sep 2004 - May 2007

Executive

Aviva

Singapore

Specializing in administration matters of one of the biggest Life Insurance Players in Singapore, I led a team of 7 people. We handled post-servicing issues of life insurance policies, which range from alterations to calculation of cash values. During this period, I participated in various UATs involving streaming of work processes. I had also drawn up.

Mar 2001 - Sep 2004

Consultant

Aia

Singapore

A consultant with AIA, I assisted our policyholders with post-sale issues over the counter up till August 2000. This horned customer service as well as processing skills. Afterwhich, I was attached to the call-centre and was mentor to the junior executives. I participated in the 1st internet call-centre's UAT.

Dec 1999 - Mar 2001
Team & coworkers

Colleagues at Prudential Assurance Company Singapore

Other employees you can reach at prudential.com.sg. View company contacts for 5677 employees →

DL Deepa Lingam Deepa Lingam Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → CB Cj Boh Cj Boh Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → AS Ang Sing Koon Frederick Ang Sing Koon Frederick Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → WY Wong Yong Phio Wong Yong Phio Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → SL Sio Lim Sio Lim Colleague at Prudential Assurance Company Singapore Singapore, Singapore, Singapore View → LF Lee Francis Lee Francis Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → YH Yvonne Han Yvonne Han Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → JL Jenna Lee Jenna Lee Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → RP Rucha Poojara Rucha Poojara Colleague at Prudential Assurance Company Singapore Singapore, Singapore View → DT Dorothy Teo Dorothy Teo Colleague at Prudential Assurance Company Singapore Singapore, Singapore View →
1 education record

Winifred W. education

FAQ

Frequently asked questions about Winifred W.

Quick answers generated from the profile data available on this page.

What company does Winifred W. work for?

Winifred W. works for Prudential Assurance Company Singapore.

What is Winifred W.'s role at Prudential Assurance Company Singapore?

Winifred W. is listed as Lead, Customer Resolution and Digitalization at Prudential Assurance Company Singapore.

What is Winifred W.'s email address?

AeroLeads has found 1 work email signal at @prudential.com.sg for Winifred W. at Prudential Assurance Company Singapore.

Where is Winifred W. based?

Winifred W. is based in Singapore, Singapore, Singapore while working with Prudential Assurance Company Singapore.

What companies has Winifred W. worked for?

Winifred W. has worked for Prudential Assurance Company Singapore, Lim & Tan Securities, Hsbc, Aviva, and Aia.

Who are Winifred W.'s colleagues at Prudential Assurance Company Singapore?

Winifred W.'s colleagues at Prudential Assurance Company Singapore include Deepa Lingam, Cj Boh, Ang Sing Koon Frederick, Wong Yong Phio, and Sio Lim.

How can I contact Winifred W.?

You can use AeroLeads to view verified contact signals for Winifred W. at Prudential Assurance Company Singapore, including work email, phone, and LinkedIn data when available.

What schools did Winifred W. attend?

Winifred W. holds Ba, European Studies & Sociology from National University Of Singapore.

What skills is Winifred W. known for?

Winifred W. is listed with skills including Customer Service, Insurance, Customer Relations, Call Centers, Vendor Management, Financial Services, Investments, and Business Development.

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