Jeffrey Winkle, Mba Email & Phone Number

Virginia Beach, VA, US

Virginia Beach, Virginia

• Responsible for overseeing all aspects of warehouse management, including but not limited to logistics, inventory control, shipping/receiving, fulfilment, service, and facilities management. Primary focus on optimizing.
• Developing and implementing strategic plans to optimize warehouse operations in alignment with Born Primitive goals and objectives. Lead initiatives to improve warehouse processes, efficiency, productivity, and service.
• Build and lead high-performing teams, providing guidance, coaching, and development opportunities. Foster a culture of continuous improvement and operational excellence.
• Oversee inventory control systems utilizing a WMS, and create standard operating procedures to ensure accurate and timely inventory management. Manage and optimize fulfillment strategies for ecommerce and retail.
• Ensure compliance with health and safety regulations and promote a safe working environment. Implement and enforce warehouse safety policies and procedures.
• Establish key performance indicators (KPIs) for warehouse operations and monitor performance against targets. Prepare standardized reports and presentations on metrics, performance trends, and operational efficiencies.

Virginia Beach, Virginia

• Responsible for managed service operations and support including, but not limited to, service delivery, supply chain, inventory management, fulfillment, channel partnerships, project management office (PMO), process.
• Ownership of the end-to-end management of projects for software, hardware, and service deliverables at hundreds of customer locations according to contracted requirements, standards, service level agreements (SLA) and.
• Management of financial performance for operating teams in collaboration with finance, including monthly reviews and quarterly forecasting.
• Synchronized with sales and marketing on core and new services portfolio requirements, executed client integration for service, hardware, and software, and delivered exceptional ongoing client experience through.
• Intimate knowledge of the RFP/RFQ/RFI, contracting, negotiation, and compliance for acquiring new business, selecting vendors, and executing renewals through direct project ownership of multiple bids, partnerships, and.
• Created and delivered comprehensive client and internal onboarding, best practice, and SOP training program utilizing the learning management system (LMS), classroom education, and live virtual workshops.

Virginia Beach, Virginia

• Operations and engagement owner for a portfolio of health system clients located in the Central, East, and Southeast regions with service, hardware, and software needs.
• Led, motivated, and managed 100+ direct/indirect reports with P&L ownership in excess of $50M.
• Facilitated end-to-end client facing program management activities including program delivery, technical project management, asset management, program value analysis, RFI/RFP/RFQ administration, quarterly business.
• Acquired, cultivated, and maintained strategic channel partnerships with OEM manufacturers and SaaS companies to identify and leverage opportunities.
• Responsible for the design, management, and delivery of client's service, hardware, and software projects using project management knowledge areas and processes.

Virginia Beach, Virginia

• Responsibilities included the design, implementation, and ongoing management of centralized processes, tools, and personnel to support the effective oversight and management of operations and management to margin.
• These services included, but were not limited to human capital management, project management, equipment administration, supply chain administration, inventory management, fulfillment strategy, operational and.
• Ownership of the Strategic Work Assignment Team (SWAT) and Project Management Office (PMO) execution of program implementation to 5 multi-state health system customers.
• Led operations finance team with the creation of new client deal sheets, financial analysis of RFP/RFQ/RFI, operational KPI’s, and client program ROI reporting.
• Built relationships with OEM manufacturers and SaaS companies to meet the client and organizational needs for successful growth.

Virginia Beach, Virginia

• Responsible for onsite program delivery, technical service management, and strategic planning for 7 health system accounts with 11 direct reports and 40 technical service indirect reports on the West and East coasts.
• Successfully implemented growing health system accounts including recruitment, onboarding, classroom and shadow training, expense management, IT and Supply Chain partnerships, communication, SLA adherence and endpoint.
• Consistently exceeded all financial budgets and forecasts for revenue, operating expense, and client ROI for accounts generating more than $20M in revenue annually.
• Participated in client facilitated lean projects or Rapid Improvement Events (RIE) and was SME for endpoint device clinical-system integrations including published case study for outpatient registration workflow.

Orange, California

• Managed onsite day-to-day operations of a $1.8M managed print services contract and print shop/mail room at Providence St. Joseph Hospital Orange, with 4 technicians.
• Successfully refreshed 350 endpoint devices (copiers, printers, production equipment, and scanners) with cost savings of 15%.
• Led print volume reduction and Meditech EMR clinician adoption project in concert with clinical IT department leading to a reduction of monthly volume output of 10% and a financial program savings of 6%.

Aliso Viejo, California

• Direct oversight of 45 employee call center at Restaurants on the Run including phone system management, training, quality assurance, and customer service
• Instrumental in growing Restaurants on the Run’s revenue from $12 million to $28 million while strategically transitioning the company’s core customer focus.
• Rebuilt and developed the sales department function from the ground up and implemented SPIN selling techniques to focus on growing corporate accounts.
• Member of the acquisition team focused on prospecting potential new territories and planning integration of new territories into existing business processes.
• Member of the Restaurants on the Run event marketing team which organized client appreciation events, charity golf tournaments, product tasting events, and customer focus groups.
• Leading member of the “Secret Service” implementation team which focused on improving client satisfaction at each customer touch point and a Member of the “Culture Club” which was responsible for executing employee.

Master Of Business Administration - Mba, Business Administration, Leadership, Marketing

Bachelor Of Science - Bs, Business Administration And Management