- Update and maintain accurately employee records in HR System- Handling recruitment and selection process- Organize staff training sessions, team building and activities- Prepare and compile minutes of meeting and reports- Handling payroll including statutory deductions- Developing and maintaining of company policies

- Provided outstanding customer service and worked quickly to satisfy customers’ needs.- Dealing with customers by telephone.- Maintains customer records by updating information.- Able to help customers resolve their queries and to give appropriate and relevant information to the customers.- Make sure every concern of the customers is accordingly taken care of.- Answer confidently or find appropriate solutions to customers' problems.

- Matching the customer’s needs to the right wedding package.- Responsible to negotiate and convince customers to sign up pre-wedding package.- Able to give professional advice and opinion when customer trying the wedding gown. - Willing to approach customers and able to close a sale.- Represented the Bridal house at road shows, exhibitions, presentations and meetings with manager and customers.