Winna Hatzimihalis Email and Phone Number

I am a graduate of RMIT University, majoring in Accounting. I am a highly motivated professional with a comprehensive range of administration capabilities supported by five years of working in administration and customer service roles. Working within customer service roles over the previous five years has provided the opportunity to continually challenge myself and harness a diverse range of skills. In my current administration role, I was provided training in processing client invoices, using Xero, performing a range of administration functions, and managing clients in a professional manner. My approach to client service is to respond promptly and ensure information is accurate and relevant, and to deliver communication that is clear and adapted to the needs of the client, includes maintaining transparency and communicating processes to support excellent customer service. I am continuously seeking to develop strategies that support efficiency and accuracy, and I value being a co-operative and an adaptive member of the team. My professional experience is further supported by a Bachelor of Business in Accounting, Advanced Diploma of Accounting, Diploma of Accounting, and Certificate IV in Bookkeeping. I am committed to ongoing learning and professional development and continually seek to advance my skills and maintain industry currency.Further to my above experience, I have a professional presentation and demonstrated the ability to meet and exceed client service expectations. I place great importance on being a valued member of the team, includes gaining an understanding of how the team works and asking for feedback to establish how to best support the goals of the team. I am results-focused and have the organisation and time management skills needed to work in an accounting role.