Winnie Mbau Email & Phone Number

Kenya

Design and Production Oversight: Manage the design, testing, and production of electrical cables across two manufacturing facilities, ensuring quality from raw materials to final delivery.Quality Assurance Management: Oversee Quality Assurance systems for incoming raw materials, in-process testing, and outgoing quality inspections.Continuous Improvement: Lead initiatives to enhance product and service quality through continuous performance monitoring and analysis.Audit Coordination: Schedule and coordinate internal and external ISO, safety, and environmental audits and assessments.Risk Management: Conduct Failure Mode and Effects Analysis (FMEA) to identify and mitigate risks in products, services, and processes.Compliance: Ensure full compliance with Advanced Product Quality Planning (APQP) standards.Documentation: Prepare and review technical documentation for utility cable supplies and turnkey projects.Operational Excellence: Implement "Right First Time" quality strategies and Total Quality Management (TQM) within TPM.Key Contributions:ISO 9001 Re-certification: Successfully led the company through three ISO 9001 re-certification cycles, ensuring continued compliance and quality standards.Product Line Expansion: Launched four new product lines, driving innovation and expanding the company’s market offerings.Loyalty Program Development: Implemented and managed the "Fundi Bora" loyalty program, from ideation to market launch, enhancing customer engagement and retention.Process Improvement: Spearheaded operational excellence initiatives that improved efficiency and reduced waste, supporting a culture of continuous improvement and high-quality standards.

Addis Ababa Road

Responsibilities:Account Management: Manage key accounts in the electrical installation and construction markets, focusing on Quantity Surveyors, Architects, and Engineering Consultants.Business Development: Develop new business with existing customers and cultivate new relationships through strategic relationship selling, generating a portfolio of over 100 active accounts.Debt Collection and Account Revival: Successfully collect old debts and revive dormant accounts, contributing to sales equivalent to one-third of plant production and achieving $60M in annual sales.Customer Complaint Resolution: Investigate and resolve customer complaints efficiently, ensuring high levels of customer satisfaction and retention.Marketing Events: Contribute to the organization and coordination of marketing events to enhance brand visibility and customer engagement.Onboarding: Onboard key developers and retailers, ensuring seamless integration and strong business relationships.Tender Documentation: Prepare and manage tender documentation for key projects, ensuring accuracy and compliance.Key Contributions:Major Sales Achievement: Secured a $60M sale of cables for Renewable Energy Mini-grids, significantly boosting company revenue.B2B Partnership Development: Created and developed a successful B2B partnership between East African Cables and Tatu City, a leading real estate development agency, resulting in substantial business growth

Nairobi Westlands

Linking Industry With Academia (LIWA) is a non-governmental organization that promotes quality of education, skills development research, and innovation for socio-economic development.Key responsibilities: Technical Input: Provided advanced research, data collection, and analysis, and engaged in think tanks with clients and stakeholders, under the direction of Academia and Government authorities.Project Management and Leadership: Managed all aspects of projects, including personnel, finance, technical content, and outputs with support from the board of trustees. Effectively managed workloads on multiple projects to deliver high-quality outputs by agreed project deadlines.Business Development: Contributed to tender preparation, research, analysis, and the provision of technical content based on expertise.Marketing and Administrative Support: Supported company-related marketing activities, including meetings and workshops, administrative tasks, and other activities.Proposal Coordination: Coordinated the preparation of Expressions of Interest and business proposals, working closely with bid teams and technical bid writers.Key Contributions:Sector Boards and Advisory Committees: Established three key sector boards (Oil and Gas, Automotive, and Manufacturing) and over ten sector skills advisory committees, resulting in significant advocacy and policy changes.LINKS Online Platform: Contributed to the design, implementation, and coordination of the LINKS online platform, supporting knowledge management related to industry innovation and academic research needs.SPHEIR Project: Developed the Expression of Interest, participated in stakeholder bidding, and secured the British Council’s SPHEIR (Strategic Partnerships for Higher Education Innovation and Reform) under the Transforming Employability for Social Change in East Africa (TESCEA) portfolio.

86 Riverside Lane

Key Contributions:Built Lasting Customer Relations: Developed, maintained, and expanded professional customer relationships through regular visits and active participation in customer events.Strategic Account Management: Proactively managed key accounts, securing significant orders and negotiating favorable pricing and service terms.Market Insights and Strategy: Maintained an updated database of market players, providing valuable insights to top management. Identified opportunities within customer organizations, resulting in successful follow-ups and business growth.Quote Preparation and Technical Support: Coordinated with tender proposal groups and technical teams to prepare competitive quotes and provide effective technical support to customers.Accomplishments:Enhanced Company Visibility: Spearheaded the development of the company website and technical brochure, significantly improving brand visibility and market presence.Business Development Initiative: Established a comprehensive database of hotels and data centers needing HVAC equipment and services, leading to a 20% increase in annual revenue.

Rhapta Road

Installed and maintained advanced electronic equipment such as Variable Speed Drives (VFDs) and Programmable Logic Controllers (PLCs), enhancing process control for institutions.Developed executive reports and client proposals using PowerPoint, Adobe, Publisher, Excel, and MS Office, ensuring effective project evaluation and presentation.Directed strategic planning, budgeting, vendor selection, and quality assurance processes, optimizing operational efficiency.Supervised a team of 6 members, fostering a collaborative and high-performance work environment.Led contract negotiations and established partnerships with leading automation and systems integration OEMs including Mitsubishi Electric, Universal Transformers, and Adroit Technologies.Initiated and implemented innovative services like Corporate Competency-Based Technical Assessment, enhancing client offerings.Spearheaded GSM, Robotics, and Mentorship Programs, coordinating monthly conferences and developing comprehensive curricula in collaboration with educational and industry leaders.Maintained strategic partnerships with universities, technical training institutions, parastatal accounts, and county water services boards.Engaged in industry forums and exhibitions including radio shows, interviews, and think tanks organized by USAID, RTI, UNDP, GIZ, contributing to sector knowledge and visibility.

Westlands

Centurion is a technology firm that deals with automation and motion control systems. As the sales representative, I manage corporate training and repair, and maintenance services. In charge of SCADA systems and training kits.Customer Relationship Management: Cultivated and maintained strong relationships with clients, understanding their needs and providing tailored solutions.Product Expertise: Demonstrated in-depth knowledge of Centurion Systems' products, including Variable Speed Drives (VFDs), Programmable Logic Controllers (PLCs), and other electronic equipment, to effectively advise customers on optimal solutions.Sales Strategy Development: Developed and implemented sales strategies to achieve revenue targets, identifying and pursuing new business opportunities.Technical Presentations: Prepared and delivered technical presentations and demonstrations to potential clients, effectively communicating product features and benefits.Negotiation and Contract Management: Negotiated pricing, terms, and contracts with clients, ensuring favorable outcomes while protecting company interests.Market Research and Analysis: Conducted market research and analysis to identify trends, competitor activities, and potential areas for business expansion.Collaboration: Worked closely with internal teams such as technical support and marketing to ensure alignment and support for sales initiatives.Achievements: Achieved sales and developed the SCADA systems Curriculum

Kitengela

Key Skills:Electrical Maintenance: Hands-on experience in maintaining electrical systems and troubleshooting issues, ensuring optimal functionality.Automation Systems (PLC and SCADA): Proficient in the installation, programming, and troubleshooting of PLCs and SCADA systems to automate processes and enhance efficiency.Lighting Fixture Installation: Skilled in the installation, wiring, and configuration of lighting fixtures to meet safety and operational standards.Daily Work Reporting: Capable of preparing accurate and comprehensive daily work reports to document tasks completed, issues encountered, and next steps.Technical Proficiency: Familiar with electrical circuitry, control systems, and instrumentation, with a commitment to learning and applying industry best practices.Automation Project: Led a team in designing and implementing a small-scale automation system using PLC and SCADA, demonstrating practical application of automation principles.Electrical Maintenance Project: Managed electrical maintenance tasks for packing section, including troubleshooting and resolving issues to minimize downtime.Technical Skills:PLC Programming (Siemens, Allen-Bradley, Mitsubishi)SCADA Systems (Wonderware, Ignition, Rockwell Factory Talk, Siemens WinCC)Electrical Circuit AnalysisLighting Fixture InstallationMicrosoft Office Suite (Excel, Word, PowerPoint)

Magadi

Participated in electrical maintenance operations across two plants and ten dredging sites, ensuring continuous operation and reliability of electrical systems.Conducted preventive maintenance tasks on a regular basis to preemptively identify and resolve potential issues, thus minimizing downtime and optimizing equipment performance.Executed corrective maintenance activities promptly to address electrical faults and failures, ensuring minimal disruption to operations.Collaborated closely with cross-functional teams to coordinate maintenance schedules, prioritize tasks, and maintain compliance with safety and operational standards.Documented maintenance activities and reported findings to supervisors, contributing to the development of efficient maintenance strategies and equipment reliability.Played a key role in troubleshooting electrical systems, diagnosing problems, and implementing solutions to maintain optimal operational efficiency.

Thika, Kenya

Financial Reporting: Prepared balance sheets and cash flow statements, ensuring accurate financial records and compliance with accounting standards.Payroll Administration: Managed the preparation of salaries and wages for employees, ensuring timely and accurate payments.Administrative and HR Coordination: Facilitated administrative tasks and coordinated casual laborers on-site, ensuring smooth operations and adherence to company policies.Database Development: Designed and implemented an SQL database system to track production output, improving data accuracy and operational efficiency.Documentation and Reporting: Maintained comprehensive documentation of financial transactions, payroll records, and HR activities, supporting audits and decision-making processes.Cross-functional Collaboration: Collaborated with finance, HR, and production teams to streamline processes, resolve issues, and enhance overall organizational effectiveness.Continuous Improvement: Initiated process improvements in bookkeeping procedures, payroll administration, and database management, contributing to operational excellence.

Master'S Degree, Environmental And Biosystems Engineering

Bachelor'S Degree, Electrical And Electronics Engineering, Second Class Upper

Activities and Societies: IEEE Hover board project. Design, implementation and presentation done in 2015. Gitegemee Pill Dispenser group.