Working as a team to deliver the best customer experience is a responsibility that is key in this position. By having a can-do attitude, a mindset of delivering the best quality and the ability to manage staff to be efficient has allowed me to excel in this role. Through this, I am well versed in driving sales and meeting KPIs, POS ordering software and excellent customer service.Responsibilities:*Effectively managed a team of 17 staff members and roster team members based on their strengths to deliver a positive customer experience*Store Operations - well versed in stock management and coordination of deliveries with multiple suppliers, POS system management to ensure that opening/closing transaction values are correct, effective problem solving and conflict resolution*Training and Development of Staff - worked closely with Chatime HQ to provide on-going, relevant training to staff members to achieve our mission statement on 'quality' within a fast-paced environment*Meeting KPIs and upselling additional products

Aquion Pty Ltd is a sales and marketing company that sells leading software which secures and manages infrastructure. This internship allows me to gain experience in a commercial environment; where my key responsibilities include assisting in marketing and advertising promotional activities, keeping the Customer Relationship Management (CRM) up to date and accurate while supporting the marketing team in daily administrative tasks.