Winson Chan Email and Phone Number
To be a good man.
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Deputy Executive Manager - Product DeliveryThe Hong Kong Jockey ClubHong Kong -
Senior Manager - Wagering ProductsThe Hong Kong Jockey Club May 2023 - PresentHong Kong SarFocus on delivering significant business value by driving sales, enhancing customer experiences, and improving operational efficiency through the creation of high-quality wagering products.Strategic Alignment: Collaborate closely with stakeholders to gain a comprehensive understanding of business goals and customer needs, translating these insights into actionable product strategies and roadmaps.Product Co-Development: Work alongside the IT team and various stakeholders to co-develop innovative products, providing clear focus and direction on product priorities.Performance Measurement: Identify key goals, metrics, and analytics to assess product performance and value, continuously making recommendations and refining the product backlog based on insights and learnings.Successful Deliverables: Successfully delivered a next-generation, world-class wagering system that expanded the scope of wagering product development, positioning the company as a leader in the industry. -
ConsultantThe Fifty One Solutions Limited Oct 2022 - May 2023Hong Kong SarRevamp the business model of the company together with the product, a real time logistics solutions, improving for further business expansion in Hong Kong.
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Product DirectorOffbeat Technology Nov 2021 - Oct 2022Hong Kong SarSet up a new team for building a new social cross border ecommerce platform in Hong Kong, from business, operation to technical. -
Associate Director - Product Management, Shopping And E-CommerceHong Kong Technology Venture Company Ltd Apr 2020 - Oct 2021 -
Product Manager, Shopping And E-CommerceHong Kong Television Network Limited Oct 2018 - Mar 2020 -
Assistant Product Manager, Shopping And E-CommerceHong Kong Television Network Limited Apr 2017 - Sep 2018Hong KongDuties:Managing the site and apps of HKTVmall and HoKoBuy, from user-experience to interface design, function specification, user-acceptance test, daily operation flow, customer service, promotion and marketing, logistics and warehouse management and data analysis- Prepare specification document and workflow diagrams for new functions/softwares- Manage and coordinate with over 30 developers on the software development process. Ensure the product developed adheres to the requirement from the specification- Prepare test plans for new functions/softwares- Deliver the new functions/softwares to users, constantly getting feedback from them for improvement- Prepare data analysis report to monitor the improvement on efficiency of the workflow- Explore different way to improve customer experience during the shopping process and the efficiency of warehouse and logistic processAchievement:- As the project owner of setting up a brand new e-commerce platform HoKoBuy from backend to frontend, including all workflows throughout the e-commerce process- Set-up the joint promotion with HSBC and HKTVmall- Re-design the warehouse and logistic workflow to increase the efficiency and lower the error rate. Enhance customer experience throughout the online purchase process.
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Senior Officer - Product Management, Shopping And EcommerceHong Kong Television Network Limited Apr 2014 - Mar 2017Hong KongDuties:Help to manage and coordinate the setup and operation of HKTVmall and a video streaming "Over-the-top" platform of HKTV, from user-experience to interface design, function specification, user-acceptance test, daily operation flow, customer service, promotion and marketing, logistics and warehouse management and data analysis- Manage the daily operation of HKTVmall and a video streaming "Over-the-top" platform of HKTV- Prepare document and workflow diagrams for new functions/softwares- Prepare test plans for new functions/softwaresAchievement:- Developing the specification of business requirement and the UXI/UI of the e-commerce platform - Set up new logistic flow, increasing efficiency for delivery van- Set up tracking for delivery to enhance customer experience- Set up specification of GTM/FB Pixel tagging- Set up SEO and SEM- Improve CS workflow for better customer experience
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Digital Creative DeveloperHong Kong Television Network Limited Jul 2012 - Apr 2014Duties:Manage social platforms of HKTV such as Facebook, Youtube, Instagram and WeiboCreate unique ideas, creative social campaign Develop creative program idea for variety shows, merge the digital world & TV Update management on technology trends for brainstorming creative campaignsAchievement:- Create and build up HKTV Facebook page – from 0 to 392k fans - Event Planning - Grand Opening Event and Program Preview Event- Arrange and produce online promotion (trailers, behind-the-scene, interview etc.)- Conduct focus group review for better understanding the needs from the audiences
Winson Chan Education Details
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Accounting And Finance
Frequently Asked Questions about Winson Chan
What company does Winson Chan work for?
Winson Chan works for The Hong Kong Jockey Club
What is Winson Chan's role at the current company?
Winson Chan's current role is Deputy Executive Manager - Product Delivery.
What schools did Winson Chan attend?
Winson Chan attended The University Of Hong Kong.
Who are Winson Chan's colleagues?
Winson Chan's colleagues are Ivan Mak, Simon Lo, Carrie C, Gabriel Wong, Christopher Wong, Ethel Choi, Rachelle Ma.
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Winson Chan
Hong Kong -
1millionfareast.com
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Winson Chan
Managing Director At Yick Fung Hong | Founder Of Castlepro | Entrepreneur, Family & Car EnthusiastHong Kong
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