Winston Dong

Winston Dong Email and Phone Number

Senior Operation Specialist @ Zalando
berlin, berlin, germany
Winston Dong's Location
Berlin, Berlin, Germany, Germany
About Winston Dong

Well-educated, thoughtful, cheerful, optimistic, crazy and hardworking spirit. Fast learner in different and difficult situations. Active thinking since a young age and grow since then. Brave to make decisions based on my interests and to face all the results. I don't have a lot of work experience but in the limited, I always have positive feedback, even by the mini-job, which can prove that I'm a hard-working spirit and a professional quick learning worker.

Winston Dong's Current Company Details
Zalando

Zalando

View
Senior Operation Specialist
berlin, berlin, germany
Website:
zalando.com
Employees:
6611
Winston Dong Work Experience Details
  • Zalando
    Senior Operation Specialist
    Zalando Sep 2023 - Present
    Berlin, Germany
    • Support the category management team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems. Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management.• Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards.• Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements. Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses.• Proactively seek out innovative solutions to enhance and optimize our pre-season and in-season processes, contributing to greater efficiency and effectiveness.
  • Zalando
    Assistant Buyer
    Zalando Jan 2022 - Sep 2023
    Berlin, Germany
    • Plan, buy, and develop my own small brand portfolio, taking ownership and accountability of performance KPIs and communicating Zalando's strategy to my brand partners. • Support the team with marketing and trend topics, therefore contributing to the creative and commercial strategy of the unit. • Preparation of product-based analysis for trading decisions and proposals for the assortment selection as well as line plans of the unit. • Furthermore, gradually joined strategic and trading meetings independently for a selection of brands.• Support the team in operational and functional matters, by creating, maintaining, & sending/canceling orders, and making sure all necessary steps are followed through.• First contact person for our international suppliers, next to our buyers, supporting in the setup and maintenance of condition contracts with them.• Work closely with our planning team to ensure that our products are available for purchase.
  • Zalando Se
    Category Operations Specialist
    Zalando Se Oct 2020 - Jan 2022
    Berlin
    •Support our category management team in all operational and administrative matters, especially in placing purchase orders into our systems and check them for accuracy and managing the delivery schedule of intake on a daily, weekly, monthly basis in close cooperation with the supply chain management of our suppliers.•Prepare and maintain the master data of our products in our merchandise management system as well as focus on entering all order-related data to our system (EAN-Matching, Supplier Data) to ensure high quality ordersBe the first contact person for our international suppliers for all operational topics and assist in setting up and maintaining condition contracts. •Communicate with them to ensure the availability of our products and coordinate returns with our suppliers and warehouses.•Find solutions that will contribute to optimizing our pre-season and in-season processes.
  • Mobike 摩拜单车
    Assistant Operations Manager
    Mobike 摩拜单车 Jan 2020 - Aug 2020
    Berlin Area, Germany
    Work as a planned and organized person.Maintain accurate records and filling through data entry and spreadsheet management.The organization, such as sensitive information, important documents and calendar management.Attend meetings for the Operations Department, pay attention to the details and improve self-work.Assist Operations Manager in implementing new process throughout the company and teams.Assitant the custom- support to complete a perfect task and give customers better experiences and feedbacks.Work with staff to organize shift, collect shift data and assign their daily task.Analyze existing staff efficiency and productivity data and look for areas of opportunity.Enter expenses in the budget spreadsheet.Controlling the items of accounts and manage the payment spreadsheet.Brainstorm new ideas to improve company processes and increase efficiency and productivity.
  • Catapult
    Customer Service
    Catapult Aug 2019 - Jan 2020
    Berlin Area, Germany
    Served many different customers per day with 100% accuracy.Customer service, including practicing empathy and patience.Communication, listen and providing answers with accuracy and clarity.Interpersonal skills and conversational skills.Flexible and comfortable in a fast- paced setting.Dedication to professional presentation.
  • Zenjob
    Customer Service
    Zenjob Jan 2017 - Jul 2019
    Berlin Area, Germany
    Served many different customers per day with 100% accuracy.Customer service, including practicing empathy and patience.Communication, listen and providing answers with accuracy and clarity.Interpersonal skills and conversational skills.Flexible and comfortable in a fast- paced setting.Dedication to professional presentation.
  • Time-Weekly
    New Media Apartment Editor
    Time-Weekly Jan 2015 - May 2015
    Guangzhou, Guangdong, China
    Made the Voice- over for the Weekly Online advertisement.In charge of the daily On line NEWS and trend hunting.Online Data collection for the coming article and summarise the data as a database.Organized and maintained company records and files, orders office supplies and equipment as needed and transcribe meeting minutes.Prepared accurate spreadsheets, reports and arrange all incoming mails.Authors the monthly magazine and post weekly blog article.Utilizes Excel to monitor and complete report to the office manager for review.
  • The Travel Channel
    Broadcast Negotiator
    The Travel Channel Nov 2014 - Dec 2014
    Hangzhou, Zhejiang, China
    Negotiator between the company, actors, anchors, works and the present audiences.As a leader of the Properties Crew to provide a better work area for the show and as an organized team to cooperate with the other teams.Provide professional help for the stage and solve problems in a quick and professional way.Noticed existing problems and created a better way for more effective work.Control the live broadcasting system.Worked approximately 18 hours in the backstage to achieve success.
  • Guangdong Radio & Television Statio
    Social Media Manager Intern And News Reporter
    Guangdong Radio & Television Statio Jan 2014 - Mar 2014
    Guangzhou, Guangdong, China
    Producing and recording News every day and edit program.Translate necessary and important Chinese News in English and produce it as an official producer.Do voice- overs as News narrator and prepared self- report.Successfully spearhead News on social media including WeChat and Weibo.Manage social media planning for the department.Monitor online presence of company's brand and engage with the offline audience, listeners and customer relationship.
  • Freelance, Self-Employed
    Sales Manager
    Freelance, Self-Employed Sep 2008 - Jun 2011
    Foshan, Guangdong, China
    Work as freelance for contact lense business.Responsible for every closing deals with customers and provide post- sell services all by myself.Made my own small business with a small income.See the potential customers and provide every information they might want to know In- depth knowledge of all the products and give different suggestion to different needs customer.Created a successful feedback system and used as a database for the incoming business in the future.Created a self- budget system and analyzed all the products into form.

Winston Dong Education Details

Frequently Asked Questions about Winston Dong

What company does Winston Dong work for?

Winston Dong works for Zalando

What is Winston Dong's role at the current company?

Winston Dong's current role is Senior Operation Specialist.

What schools did Winston Dong attend?

Winston Dong attended Humboldt University Of Berlin, Zhejiang University Of Media And Communications.

Who are Winston Dong's colleagues?

Winston Dong's colleagues are Isabelle Kågelius, Lokesh Mishra, Ronny Grünheid, Juha Immonen, Nabiha Amri, Paweł Woźniak, Carla Moreira.

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