Director Of Communications And Outreach
Current• Manages all mass communications and pension education for 500K external customers throughout the state of Georgia. • AI Innovation Team Co-Leader• Created and implemented virtual mid-career and pre-retirement counseling sessions to expand the agency's offerings.• Manages podcast, Your Retirement in Focus, with 19,000 listens as of Jan. 2024.• Strategic planning and marketing/communications planning - creating and distributing content in written, video, and audio formats via our website, social media channels, and internal platforms. • Creates and manages on-demand content & social media to deliver complex policies in plain language to customers. Grew YouTube from 30 subscribers to 6.9K and 50% increase in Facebook followers to 12.7K.• Handles budget to manage inventory, software, and travel for the outreach team.• Delivers oral presentations in-person and virtually to board members, executives, and thousands of members at conferences, workshops, and benefits fairs.• Manages outreach team to deliver content throughout the state of Georgia. Involved in event planning, scheduling, logistics, hosting, etc., of 200 – 300 events annually.