Winston Joseph Selphy Email and Phone Number

•Create and maintain comprehensive process and procedural documentation to ensure efficient workflow and adherence to established standards. Document business requirements for the implementation of operational platforms to ensure accurate and effective development.•Create detailed test plans, conduct thorough testing, and provide sign-off to ensure the quality of software and applications.•Utilized Palantir Foundry’s data analytics features to perform data analysis, including data visualization, statistical analysis, and machine learning, to extract actionable insights and drive data-driven decision making and to analyze complex issues, identify root causes, propose effective solutions, and track the resolution progress to ensure timely resolution.•Conducted exploratory data analysis using Palantir Foundry, identifying patterns, trends, and outliers in data to uncover insights and support data-driven decision making.•Verify and test data from databases and front-end applications using PL-SQL and Contour (Palantir) to ensure data accuracy and integrity.•Provide ad-hoc reports using Power BI and Palantir to improve business processes and implement permanent solutions based on stakeholder requirements.•Collaborated with cross-functional teams, including business stakeholders, and data engineers to define data requirements, identify data sources, and design data ingestion and integration workflows in Palantir Foundry.•Utilized Palantir Foundry’s data analytics features to perform advanced data analysis, including data visualization, statistical analysis, and machine learning, to extract actionable insights•Conducted exploratory data analysis using Palantir Foundry, identifying patterns, trends, and outliers in data to uncover insights and support data-driven decision making.•Created and delivered data visualizations and dashboards using Palantir Foundry’s data visualization tools, presenting complex data in an actionable manner to support decision making.

* Instrumental in developing report templates using SSRS tools and MS access which helps in automating policy wording documents. * Spearheaded UAT and Smoke Testing for IT teams. * Acting as SME for IPA tool and assisting Business users. * Created test case, test scenario, and test plan for end to end testing. * Verifying and testing the Data from database and front-end application using PL-SQL. * Assisting business users in resolving technical/business queries by collaborating with various teams and troubleshooting system issues.* Gathered customer specific information by working closely with Product Owners and Business Users, also prepared documents such as BRD, FRD, SRS and supported data requests by performing complex SQL queries.

* Developed 20+ wireframes, screen design, and business rules in less than 30 days.* Facilitate JAD sessions with SMEs and business analysts from other feeder systems for a detailed analysis and a better understanding of the impact of various projects on each other.* Conducted Gap Analysis by creating UML and highlighted the differences between the Current (AS IS) environments versus the Target (TO BE) environment* Document and established traceability between the business requirement, use cases, business rules, activity diagrams, and Test scenarios* Led a team of 10 consultants for UAT sessions with clients.* successfully completed two projects end to end and supported over 6 + projects in various stages.

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing, and Infrastructure services globally through a combination of technology know-how, domain, and process expertise.* Troubleshoot and maintained all networking devices and infrastructure including switches, routers, and firewalls of different manufacturers. * Communicated with vendors/clients to resolve network outages and periods of reduced performance. * Used various tools to scale network systems and equipment. * Provide end-to-end support for customers of a telecom company with regards to their landline and internet problems.* Provided technical support and escalated them at the appropriate times.* Respond to real-time events and cover day-to-day operations, managing SLA.