Winston Jones

Winston Jones Email and Phone Number

Global Client Executive @ NCR Atleos
Norcross, GA, US
Winston Jones's Location
Norcross, Georgia, United States, United States
About Winston Jones

Senior Services Executive with experience managing a $200M services portfolio and leadership responsibility for Customer Support, Field Service Delivery and Professional Services staff of over 1000 associates. Successful track record in leading large service organizations supporting complex IT solutions. Excellent presentation, communication, relationship building and problem analysis skills. Motivated - a bias for action – passionate about the customer experience.Specialties: • Relationship Management• Revenue & Profit Growth• Operations Streamlining• Organizational Design• Service Sales• Contract Negotiations • Continuous Improvement

Winston Jones's Current Company Details
NCR Atleos

Ncr Atleos

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Global Client Executive
Norcross, GA, US
Website:
ncratleos.com
Employees:
8271
Winston Jones Work Experience Details
  • Ncr Atleos
    Global Client Executive
    Ncr Atleos
    Norcross, Ga, Us
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  • Ncr Corporation
    Global Client Services Executive
    Ncr Corporation Sep 2013 - Present
    Duluth, Georgia
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  • Acuative
    Director, Service Account Management
    Acuative Feb 2011 - Sep 2013
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  • Ncr Corporation
    Customer Services Industry Vice President, Emerging Markets
    Ncr Corporation 2009 - 2010
    Accountable for building and maintaining the customer relationship for NCR Services within the Networking, Travel, Healthcare, Gaming, Public Sector and Entertainment markets. Responsible for profitability through continuous improvement of service delivery and product performance. Revenue responsibility of $150M through a team of 90 service account managers and professional service consultants.
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  • Ncr Corporation
    Vice President, Deployment Service & Partner Delivery, America'S Region
    Ncr Corporation 2008 - 2009
    Led Americas Deployment Services and First Level Technology, a wholly owned subsidiary of NCR. Revenue responsibilities of $167M. Senior Executive of First Level Technology, an independent service delivery organization of 230 service associates; delivered specialized support to premier retail customers throughout the United States. Managed all external delivery partners (warehousing, transportation, rigging and cabling, installation and specialized network support) through a team of 243 service assumption, professional services and project managers based in the United States and Canada.
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  • Ncr Corporation
    Vice President And General Manager, Southeast Area
    Ncr Corporation 2001 - 2008
    Responsible for all aspects of field service delivery, account support, service sales, logistics and customer relationship management in the Southeastern region of the United States. Grew revenue and market share while reducing costs and maintaining superior record of SLA (service level agreement) achievement in the Americas. Revenue responsibilities of $200M+ with a team of 1000+ service associates.
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  • Ncr Corporation
    Region Director
    Ncr Corporation Jan 2000 - Jan 2001
    Responsible for managing the customer services field operation. Directed a team of Field Service Managers to drive Customer Engineer performance and efficiency to provide world class service to NCR's customers. Revenue targets of $50M, led a team of 230 service associates.
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  • Ncr Corporation
    Assistant Region Director
    Ncr Corporation Jan 1996 - Jan 2000
    Responsible for driving area wide tactical operational initiatives working closely with the Region Director and Field Service Managers.
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  • Transquest - Delta Air Lines
    Director, Field Service Operations
    Transquest - Delta Air Lines Jan 1995 - Jan 1996
    Executive on Loan to TransQuest Information Solutions, an AT&T and Delta Air Lines Joint Venture Company. Responsible for directing the Field Service organization supporting Delta Air Lines information technology requirements in 33 countries with a team of 450 associates worldwide. Responsibilities included customer and associate satisfaction, budgetary and financial objectives and development of corporation’s strategy for new service offerings.

Winston Jones Education Details

Frequently Asked Questions about Winston Jones

What company does Winston Jones work for?

Winston Jones works for Ncr Atleos

What is Winston Jones's role at the current company?

Winston Jones's current role is Global Client Executive.

What schools did Winston Jones attend?

Winston Jones attended The George Washington University, University Of Wisconsin-Madison.

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