- Orchestrated initiatives to optimize customer experiences and ensure high levels of satisfaction.- Actively engaged with customers, quoting personalized solutions to meet their specific needs.- Fostered customer loyalty through personalized interactions and effective relationship management.- Played a key role in processing customer orders, ensuring accuracy and timely delivery.- Established a customer-centric culture, resulting in increased repeat business and positive testimonials.

- Golf Cart Driving - Assist the Camera Operator with Tripod - Changing Camera Batteries

• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.• Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.• Stocked server areas with supplies before, during and after shifts to maintain excellent functionality while serving.• Made conversation with guests and made personal connections with them• Checked order accuracy and food quality before delivering to customers.• Checked on all tables at appropriate intervals to refill drinks and respond to requests.

• Set up camera and lighting equipment to capture the best possible pictures.• Took videos with handheld or mounted shots.• Created presentations detailing actionable technical improvements to maximize resources.• Completed research and checked all facts to maintain a high standard of journalistic integrity.• Provided expert on-air commentary as a guest on local radio stations and television programs.

- Set up and break down the plaza, concourse, and on-ice entertainment pregame, in-game, and postgame- Coordinate fan interactive elements including a selection of contestants for promotions and activations- Assist Stage Managers, in-game host(s), Coyotes Crew, and mascot throughout pre-game and in-game - Prep and organize promotional items necessary for in-game entertainment - Provides administrative assistance and support to Coordinator, Entertainment Experience - Attend all required pre-game meetings - Various duties as assigned

• Interviewed players and coaches to provide fans with team insights.• Reported from various locations to provide game coverage.• Completed research and checked all facts to maintain high standard of journalistic integrity.• Interviewed sources, contacts and leads to gather information for stories.

• Stayed on top of server availability and table turnover to make accurate decisions about seating locations• Collaborated between host staff, servers and kitchen workers to successfully meet all guest needs• Managed guest expectations by relaying information regarding hours, wait times and specials• Delivered guests to table locations, presented menus and discussed specials to promote items• Consulted with management to resolve service issues on behalf of unhappy guests• Communicated with servers about new tables, changes in food availability and customer comments• Informed groups of guests on wait times based on kitchen needs and table availability

• Managed all business files, documentation and databases to keep records secure, accurate and current• Managed computer databases, physical file systems and required logs• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences• Fielded incoming calls, answered questions, and transferred calls internally• Researched and quickly resolved customer issues• Maintained excellent customer satisfaction through polite, calm demeanor• Maintained visually appealing and effective displays for the entire store

• Handled communications systems.• Solved minor customer issues Transmitted information or documents to customers, using computer, mail, or facsimile machine.• Provided bookkeeping of important files.• Handled money for customers and visitors.• Handled the complaints and concerns of customers.• Greeted and assisted visitors when they arrived at the office.• Welcomed guests, provided answers to questions, and anticipated guests' service needs.