Melvin Pearson Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

Austin, Texas, Us

Georgetown, Texas, Us

Senior Systems Engineer at EAH's subsidiary, Texas Speed and Performance, with a leadership role in TechOps. Oversaw ERP management, system automation, and network security, while fostering relationships with key vendors like Dell and AWS. Innovated and deployed IT solutions and business practices that significantly boosted revenue streams.-Key representative of EAH on Texas Speed's leadership team; directly reporting to the Director of EAH's Tech Operations Department.-Spearheaded various projects, playing a pivotal role as the Team Leader for TechOps initiatives and events.-Mentorship: Played a guiding role in nurturing and mentoring fellow engineers.-Oversight: Managed key transitions in hardware, software, network, system automation, and network security.-ERP Management: Solely accountable for ERP software lifecycle, from management to servicing.-Infrastructure: Handled the management of all production servers and integrated cloud services.-Vendor Relations: Forged and nurtured relationships with major 3rd party software and hardware vendors, including Dell and AWS.-System Design: Led the review, design, testing, and deployment of new business practices, processes, and -IT solutions in alignment with business requirements.-Revenue-Driving Solutions: Pioneered the automation, deployment, and implementation of innovative business practices and software tools, resulting in enhanced revenue streams.

Georgetown, Texas, Us

Houston, Texas, Us

Spearheaded the IT department, driving pivotal business process optimizations and automations across diverse functions. Championed the integration of Google Workspace in the cloud and managed Chrome Devices via MDM. Achieved a 50% reduction in trouble ticket submissions, expedited user onboarding efficiency by 95%, and bolstered Brokerage Server uptimes by 50%.-Acted as the primary liaison for 3rd party applications and account management, collaborating directly with the CEO to enhance company-wide productivity.-Specialized in database expansions, proficient in SQL, PowerBi, and API Dashboard oversight.-Supervised user account lifecycle across various OS during both onboarding and offboarding processes.-Directed office transitions and network infrastructure developments during relocations.-Served as the principal contact for Apple Business and MacOS administration.-Administered Access Control, Loss Prevention, and maintained a comprehensive IT inventory.

Scottsdale, Az, Us

Drove optimal system performance by evaluating, configuring, and maintaining IT infrastructure, emphasizing availability, reliability, scalability, security, data confidentiality, and system integrity.-Oversaw the entire lifecycle of IT equipment, from procurement and setup to on-site installations and maintenance of desktops, laptops, mobile devices, and other peripherals.-Streamlined user onboarding by creating accounts, setting up remote desktop profiles, and coordinating third-party integrations.-Delivered comprehensive customer support both on-site and remotely, traveling across various locations to troubleshoot and implement effective solutions.-Facilitated user training sessions on hardware and software, followed by continued support, guiding users to appropriate resources and addressing their specific needs.-Expertly debugged issues across mobile devices, 3rd party applications, and workstations.-Managed the technological needs and equipment deployments for Central and South Florida offices.

Washington, Dc, Us

2nd Class Petty Officer (E-5)Served four years honorably onboard USS John C. Stennis CVN74, home based in Bremerton, Washington. Participated in Operation Enduring Freedom during a 10-month deployment to the Arabian gulf from 2012 to 2013. Continued onboard as Aviation Hydraulic and Tube Shop supervisor, overseeing various aircraft maintenance and activities as Collateral Duty Inspector. Transitioned from Active duty to Reserves relocating to Orlando, Florida to complete non-active service with Riverine Squadron based out of Jacksonville, Florida and operating in Africa. Discharged in June 2019 with seven years of service. Aviation Structural Mechanic (AM)-Maintained all aircraft main and auxiliary hydraulic power systems, actuating subsystems, and landing gear.-Responsible for maintenance on the aircraft’s mainframe, wing airfoils, fixed and moveable surfaces, and flight controls. Program Manager (IMRL/CAL)-Responsible for over 3.5 million dollars in F18 A/B/C/D/E/F/G individual readiness equipment, calibration tools, and storerooms. -Oversee the squadron rentals, returns, maintenance, and overall status of equipment during operations in the South China Sea. -Hands on experience with Sigma Six and green belt Ideals and Best Practices.Terminal Asset Security Officer (TASO)-Evaluate, report, and document security problems and vulnerabilities at respective remote terminal areas.-Ensure the written instructions/technical publications specifying security requirements and operational procedures for each terminal area were properly revised and updated per NAVSEA requirements.-Oversee only users with clearance can access terminals and its data.

Bethesda, Md, Us

Oversaw the on-site ticketing system with a specialization in R&D Workstations builds, automated backups and restores, and led the organization-wide transition to Windows 10 OS. Collaborated with the enterprise team to support executive leadership, consistently meeting SLAs. Expertly handled software/hardware troubleshooting and repairs across both secured and unsecured environments.-Orchestrated the design and deployment of computers tailored to R&D specifications and requirements.-Managed high-priority trouble tickets for Executive Leadership.-Addressed and resolved issues related to automated backup and restore processes.-Operated seamlessly in both unsecured and secured settings, maintaining requisite security clearance.

Grapevine, Texas, Us

Bachelor'S Degree, Information Technology

Associate Of Science (As), Computer And Information Systems Security/Information Assurance

Information Technology

Education record