Wintis Gibson Email & Phone Number

Pittsburgh, Pennsylvania, United States

The Society brings local illustrators together to facilitate artistic and professional growth, advocacy for artists’ rights, and the comradery and promotion of our collective Pittsburgh talent.

Pittsburgh, Pennsylvania, United States

Regularly participates in Art shows/ Events Teaches Figure Drawing monthly. Hosts open networking events monthly Assists and maintains marketing solutions via Instagram Outsources to events and vendors Works part time for the gallery in a sales capacity.

Pittsburgh, Pennsylvania, United States

Supervises a team of Fraud Analysts Responsible for the prevention and detection of potential fraud across all eCommerce sales channels. Investigates and determines opportunities to improve order flow, increase revenue, and mitigate risk while preserving a positive customer experience.-Detects, analyzes and mitigates fraud patterns and trends-Performs manual fraud reviews to identify, investigate, and resolve high risk activity-Manages, maintains and reduces fraud review rates and chargeback rates at or below industry standards-Optimizes and maintains fraud tools and training-Implements new fraud and OMS solutions including playing a lead project/testing role-Documents business requirements, processes and methodologies needed to successfully implement/support new fraud solution and OMS-Fraud analytics including daily reporting on performances including fraud, chargeback and false positives-Chargeback analytics including identifying trends and implementing process improvements-Partner with peers, management and business leaders to communicate fraud trends and share best practices-Continuously gain in-depth knowledge of various fraud prevention strategies-Reviews reports and large sets of data analytically-Multi-tasks and prioritizes effectively.

Pittsburgh, Pennsylvania, United States

Responsible for the prevention and detection of potential fraud across all eCommerce sales channels. Investigates and determines opportunities to improve order flow, increase revenue, and mitigate risk while preserving a positive customer experience. -Detect, analyze and mitigate fraud patterns and trends-Perform manual fraud reviews to identify, investigate, and resolve high risk activity-Take ownership in managing, maintaining and reducing fraud review rates, fraud rates, and chargeback rates at or below industry standards-Optimization and maintenance of fraud tools and training-Implement new fraud and OMS solutions including playing a lead project/testing role-Documents business requirements, processes and methodologies needed to successfully implement/support new fraud solution and OMS-Fraud analytics including daily reporting on performances including fraud, chargeback and false positives-Chargeback analytics including identifying trends and implementing process improvements-Partner with peers, management and business leaders to communicate fraud trends and share best practices-Continuously gains in-depth knowledge of various fraud prevention strategies-Learn process flow of all transactions in order to be able to get into the detail when issues need to be researched-Ability to review reports and large sets of data analytically-Ability to multi-task and prioritize effectively

Greater Pittsburgh Area

Created and sold 30+ original works at gallery showings, organized and executed events including securing venues, sending invitations, marketing and catering. Originates quality custom illustrations and designs including but not limited to portraits, posters, tattoo, business card, fund raising and marketing material designs. Designs, develops and manages innovative website, www.wintisart.com, which includes the organization and presentation of the original art content, for both portfolio and purchase solutions via an online store. As of 2018, built and maintain the associated social media resources for marketing such as Twitter, Instagram with 1023 followers, and Facebook with 552 followers.

Waterford, Ma

Completed 17+ concept character illustrations for the board game, Battle for Vitoria currently being tested in new Markets including Boston. Chooses or is assigned a character with a general background including key art elements, required to research weapons, character and fantasy races developing an interpretation adhering to the schedule.

Greater Pittsburgh Area

Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners.Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.Documents customer interactions and completes service requests to minimize customer effort or additional action.Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Greater Pittsburgh Area

Demonstrates leadership through setting goals while communicating successes and opportunities with team membersEducating guests about product while providing the Ultimate Store ExperienceFostering growth by advocating the wellness lifestyle while building relationships within the communityCash handling, merchandising and inventory management

Homestead, Pa

Grew organization to a staff of 17+ while designing and implementing a corporate foundation for HR, tax purposes. Oversee the staff including hiring, onboarding, performance evaluation, ensuring adherence to company schedule rules and regulations for compliance from the ground up including morale.Manage production details, deadlines, delegating client needs to appropriate talent, staff training, coaching, mentoring and demonstration, specifically on axes. Directs employees to service customers with quality and respect, ensuring they all realize a fun experience. Assesses and analyzes situations, determines the best course of action, communicates effectively to business stakeholders and employees ensuring actions are taking as appropriate. Designs and executes the graphics for all marketing and in-house graphics for the company, particularly the axes.

Homestead, Pa

Revitalized underperforming company in 15 months, consistently met goals coming in under budget by 4-6% while improving sales by 10% annually and grew staff.Directed employees through all the HR processes including hiring, onboarding, performance management, training, coaching, mentoring, staff allocation and employee morale. Identified, negotiated and closed the talent program such as headliners, support talent and amateurs. Created a program to coach the amateur talent to be headliners working with agents and marketing. Included all aspects of event marketing. Responsible for managing production details, deadlines, delegating client needs to appropriate talent, staff training and demonstration, customer service, managing others and quality assurance. Created all posters, calendars and marketing materials for the Pittsburgh Improv. Directed employees to service customers with quality and respect, ensured they all realize a fun experience. Assessed and analyzed situations, determined the best course of action, communicated effectively to business stakeholders and employees ensuring actions are taking as appropriate.

Bradford, Pa

Produced custom illustrations based on design received from the art department describing the client needs. Studies trends and brainstormed genres in ink, black and white and color. Offered the client a diverse set of illustration concepts for purchase. Payment received based on number purchased. Featured for the iPhone Zippo app and featured in Zippo's 2007 complete line catalog.

Kane, Pa

Collaborated and worked directly with clients, understood design requirements and triaged to connect client with the correct designer type. Created thumbnail design for feedback delivering product to the client within the desired 3 week scheduled keeping on-time and budget. Developed national client relationships, created templates and produced quality custom illustrations such as vehicle decals, logos for small business owners. Secured new leads and business with up and coming clients in the field.