Sales Management & Growth • Proven track record in elevating corporate customer satisfaction and forging impactful partnerships with key clients.• Strategic pricing architect focused on maximizing profitability and delivering consistent annual sales growth.Production Coordination & Optimization • Expert in forecasting production schedules to align with demand fluctuations, ensuring streamlined production processes.• Effective liaison between cross-functional teams, fostering a collaborative work environment for seamless operations.• Resourceful in optimizing inventory levels and adjusting purchasing plans for enhanced resource allocation.Data Analysis & Performance Tracking • Proficient in collecting and analyzing performance data to drive strategic business objectives.• A data-driven decision-maker, leveraging insights for informed and impactful business strategies.

As a global customer engagement agency, The Marketing Store creates cutting-edge brand experiences that captivate, promote discussion, and spark action. Areas of expertise include loyalty & CRM, contests, games & sweeps, retail experience, brand identity & packaging, partnerships, and product. The Marketing Store specializes in creating and sustaining high-value customer relationships for clients such as McDonald's and T-Mobile. They are headquartered in downtown Chicago with 13 locations across the globe and are privately held as part of the HAVI Group.My focus are in - • Account management - Built and managed long-term partnership with clients ranging from global to local markets (China, Taiwan, East-Asia & Hong Kong)• Program management - Collaborated with internal stakeholders to provide client with innovative business ideas and enable successful campaigns, e.g. o successfully managed over 20 Happy Meal program that contributed over USD5millions in average o 10 Premium for Profit (PFP) programs with over 10 million sales for McDonald’s Asia Pacific markets (Japan, Australia, China, Hong Kong, Taiwan, South East Asia regions)

• Assist in planning and execute creative strategies for customer success development• Prepare marketing materials and promotions to drive sales leads • Support sales team and Operation Manager on Root Cause Analysis (RCA) to ensure all incident causes are identified and documented, in order to deliver flawless customer service• Responsible for compiling sales reports and conducting sales analysis