Wahyu Wiryana Email & Phone Number

Jakarta, Indonesia

Hangry is a multi-brand virtual restaurant company, focusing on serving great foods through food delivery channels.Currently, I am responsible for managing both internal tools and a consumer-facing app.Highlighted Projects:- Led an end-to-end reimbursement project that enabled the finance team to claim up to IDR 45 million per month from platforms such as Go-Food, Grab Food, and Shopee Food for cancelled orders by drivers. Improved efficiency for outlet staff by streamlining… Show more Hangry is a multi-brand virtual restaurant company, focusing on serving great foods through food delivery channels.Currently, I am responsible for managing both internal tools and a consumer-facing app.Highlighted Projects:- Led an end-to-end reimbursement project that enabled the finance team to claim up to IDR 45 million per month from platforms such as Go-Food, Grab Food, and Shopee Food for cancelled orders by drivers. Improved efficiency for outlet staff by streamlining the reimbursement process through our POS system.- Reduced user complaints in scanning QR codes by 54% through in-app instructions.- Designed a menu management platform to assist outlet staff in managing menus and monitoring their status on all merchant platforms (GoBiz, Grab Merchant, & Shopee Food), resulting in an efficiency increase of up to 97.78%.- Eliminated the need for multiple phones (one per brand) across five newly opened outlets in the first half of 2024 by implementing the menu management module as a key project for phone removal. Initially, each outlet required 9 phones (8 brand-specific and 1 operational), totaling 45 phones. At IDR 1,6 million per phone, the initial setup cost would have been IDR 72 million By reducing the requirement to 5 phones (one per outlet), we saved IDR 64 million. Show less

Berlin, Germany

Singapore, Singapore

WhatsDoc is a digital healthcare company in Singapore that offers various telemedicine services in consistent with the National Telemedicine Guidelines. Our list includes, but not limited to, tele-collaboration, tele-treatment, tele-monitoring, and tele-support. - Handled all design projects from concept to completion- Designed new features from gathering requirements from stakeholders to prototypes- Used various techniques to create drafts and models- Conducted Heuristic… Show more WhatsDoc is a digital healthcare company in Singapore that offers various telemedicine services in consistent with the National Telemedicine Guidelines. Our list includes, but not limited to, tele-collaboration, tele-treatment, tele-monitoring, and tele-support. - Handled all design projects from concept to completion- Designed new features from gathering requirements from stakeholders to prototypes- Used various techniques to create drafts and models- Conducted Heuristic Evaluation both on Mobile App and Web- Conducted competitive analysis to improve the existing platforms- helping with ad hoc social media, ads campaign, and creatives design- Design PIC of WhatsDoc Mobile Apps and WebApp V2.0 - Design PIC of WhatsDoc Mobile Apps (Pro & Consumer) and Website V2.5- Influenced and Facilitated a brainstorm with stakeholders in creating prioritization matrix- Influenced & created a PRD template for stakeholders upon requesting new features- Created Heuristic Evaluation & Presentation template to be used by the team memberProjects: Managed 4 platforms such as Mobile Apps (Patient and Dr App), Web App, and Website.Peers: PM, CTO, Developers (Mobile and Front-end), QA, Marketing Manager, and Business Manager Show less

Sydney, New South Wales, Australia

Currently working as a UI/UX Designer for multinational clientsProjects: - Redesign Matty's Homepage- Helping with ad-hoc social media, ads campaign, and creatives design

Tangerang, Banten, Indonesia

Kecipir is a social enterprise to shape up the environmental friendly farming production, fair distribution and healthy consumption.- Continuously improves Kecipir app on all platforms - Conducted end-to-end research (created research plan, recruiting participants, data collection, synthesis and analysis, to reporting)- Conducted remote usability testing to improve existing products- Conducted competitive analysis to see other platforms as recommendations and to see… Show more Kecipir is a social enterprise to shape up the environmental friendly farming production, fair distribution and healthy consumption.- Continuously improves Kecipir app on all platforms - Conducted end-to-end research (created research plan, recruiting participants, data collection, synthesis and analysis, to reporting)- Conducted remote usability testing to improve existing products- Conducted competitive analysis to see other platforms as recommendations and to see opportunities- Facilitating remote workshopFamiliar in designing: Mobile App, Web App, Responsive Design Show less

Jakarta, Indonesia

Founded in 2011, tiket.com is an OTA (Online Travel Agent) company that is part of Djarum Group. Tiket.com is the fastest growing online travel booking in Indonesia. Tiket.com is the first company to launch railways internet reservation in Indonesia which helps to eliminate middle-men and modernize the internet reservation engine of railways.- conducted end-to-end research from strategizing until reporting- conducted both in-person and remote usability testing and in-depth interview… Show more Founded in 2011, tiket.com is an OTA (Online Travel Agent) company that is part of Djarum Group. Tiket.com is the fastest growing online travel booking in Indonesia. Tiket.com is the first company to launch railways internet reservation in Indonesia which helps to eliminate middle-men and modernize the internet reservation engine of railways.- conducted end-to-end research from strategizing until reporting- conducted both in-person and remote usability testing and in-depth interview on the tiket to-do products- collaborated with product designers in conducting usability testing Show less

Jakarta, Indonesia

Founded in 2013, Blanja was a joint venture between US giant eBay and state-owed conglomerate Telkom. It offered a customer-to-customer marketplace as well as gadgets bundled with offers from Telkomsel, Telkom’s wireless network unit. Blanja has since expanded to a variety of other categories, including beauty products as well as food and beverage.- conducted heuristic evaluation, competitive analysis in all Blanja.com platforms