Responsibilities:• Troubleshoot and resolved software-related issues• Assisted customers in understanding software functionality and usage• Collaborated with the development team to identify and resolve software bugs (the Boameoo App)• Participated in creating and updating software documentation

Responsibilities:• Contacting potential clients to establish rapport and arrange meetings.• Developing goals for the development team and business growth and ensuring they are met.• Attending conferences, meetings, and industry events.• Planning and overseeing new marketing initiatives.

Responsibilities:• Responsibilities included devising and maintaining office systems.• Accountable for meeting all projects & service targets. • Accountable for accurately capturing of client’s information and minutes during meeting.• Making travel arrangements for executives.• Ensuring all documentation is completed in accordance with Ghana CUSTOMS policies, procedures and following compliance regulations during clearing and forwarding for clients.• Taking on some of the managers responsibilities and working more closely with management.

Responsibilities:• Provided technical support to employees via phone, email, and in-person• Troubleshot and resolved hardware and software issues• Monitored and maintained network infrastructure• Assisted in IT projects, such as software and hardware upgrades• Provided training to new employees on company's IT systems and policies