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John Wise Email & Phone Number

Director Global Technical Service | Process Improvement, New Business Development, Repair Service at BioLife Solutions, Inc.
Location: Springfield, Massachusetts Metropolitan Area, United States 10 work roles 3 schools
1 work email found @biolifesolutions.com 1 phone found area 516 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email j****@biolifesolutions.com
Direct phone (516) ***-****
LinkedIn Profile matched
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Current company
BioLife Solutions, Inc.
Role
Director Global Technical Service | Process Improvement, New Business Development, Repair Service
Location
Springfield, Massachusetts Metropolitan Area, United States

Who is John Wise? Overview

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Quick answer

John Wise is listed as Director Global Technical Service | Process Improvement, New Business Development, Repair Service at BioLife Solutions, Inc., based in Springfield, Massachusetts Metropolitan Area, United States. AeroLeads shows a work email signal at biolifesolutions.com, phone signal with area code 516, and a matched LinkedIn profile for John Wise.

John Wise previously worked as Director Global Technical Service at Biolife Solutions, Inc. and Director of Technical Services Americas at Eppendorf Group. John Wise holds Ace, Management, Innovation, Technology from Mit Sloan School Of Management.

Company email context

Email format at BioLife Solutions, Inc.

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{first_initial}{last}@biolifesolutions.com
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Profile bio

About John Wise

With over 15 years of experience in technical service management, I am a global leader who drives business transformation and growth through process improvement and innovation. I am passionate about enhancing the quality and efficiency of technical service delivery, leveraging my expertise in master data governance, field training, and technological innovation.As the Director of Global Technical Service at BioLife Solutions, Inc., I lead a team of medical device service and technical professionals who provide service and support for biopreservation equipment solutions for cells, tissues, and organs. I am responsible for developing and implementing potential growth plans, analyzing market trends and industry needs, and forging and nurturing professional relationships with stakeholders at all levels. I hold an ACE from MIT Sloan School of Management, which equips me with the skills and knowledge to excel in management, leadership, and technology. I am always interested in making new professional acquaintances and learning from others. Please feel free to contact me at john_wise@sloan.mit.edu with any thoughts, comments, or questions about my work.

Listed skills include Biotechnology, Medical Devices, Life Sciences, Cross Functional Team Leadership, and 52 others.

Current workplace

John Wise's current company

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BioLife Solutions, Inc.
Biolife Solutions, Inc.
Director Global Technical Service | Process Improvement, New Business Development, Repair Service
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10 roles

John Wise work experience

A career timeline built from the work history available for this profile.

Director Global Technical Service

Current
Biolife Solutions, Inc.

Bothell, Wa, Us

Oversee the global technical services team of internal in-house and field service engineers, 3rd party service providers, technical support specialists and global technical specialists.Develop scalable field service roles, processes, and training.Create and launch service products.Accountable to achieve defined service revenue targets.Identify strategic opportunities for service revenue and champion best-in-class service offerings.Hire and manage BioLife service personnel. Develop and manage third-party service provider partnerships and develop and monitor performance and financial KPIs. Develop and execute service agreements and qualification/certification status of third-party field service providers.Develop and create service support documentation to include service manuals, IQOQ, PM, and Validation. Develop and implement a training and certification program for technicians managed through the learning management system. Develop and manage service ticketing software within the Salesforce / Servicemax platform.

Aug 2022 - Present

Director Of Technical Services Americas

Eppendorf Group

Hamburg, De

Jan 2016 - Jul 2022

Senior Technical Manager North America

Eppendorf Group

Hamburg, De

May 2013 - Jan 2016

Technical Operations Manager

Eppendorf Group

Hamburg, De

Jun 2007 - May 2010

Regional Team Leader

Tanknology

Austin, Tx, Us

Jan 2004 - Dec 2006

Customer Engineer

Emc

Round Rock, Texas, Us

Oct 1997 - Mar 2003

Electronic Computer And Switching Systems Specialist

United States Air Force

Randolph Afb, Tx, Us

Nov 1996 - Nov 2000
3 education records

John Wise education

Ace, Management, Innovation, Technology

Mit Sloan School Of Management

Biology

Worcester State University

Electrical/Electronics Maintenance And Repair Technology

Community College Of The Air Force
FAQ

Frequently asked questions about John Wise

Quick answers generated from the profile data available on this page.

What company does John Wise work for?

John Wise works for BioLife Solutions, Inc..

What is John Wise's role at BioLife Solutions, Inc.?

John Wise is listed as Director Global Technical Service | Process Improvement, New Business Development, Repair Service at BioLife Solutions, Inc..

What is John Wise's email address?

AeroLeads has found 1 work email signal at @biolifesolutions.com for John Wise at BioLife Solutions, Inc..

What is John Wise's phone number?

AeroLeads has found 1 phone signal(s) with area code 516 for John Wise at BioLife Solutions, Inc..

Where is John Wise based?

John Wise is based in Springfield, Massachusetts Metropolitan Area, United States while working with BioLife Solutions, Inc..

What companies has John Wise worked for?

John Wise has worked for Biolife Solutions, Inc., Eppendorf Group, Tanknology, Emc, and United States Air Force.

How can I contact John Wise?

You can use AeroLeads to view verified contact signals for John Wise at BioLife Solutions, Inc., including work email, phone, and LinkedIn data when available.

What schools did John Wise attend?

John Wise holds Ace, Management, Innovation, Technology from Mit Sloan School Of Management.

What skills is John Wise known for?

John Wise is listed with skills including Biotechnology, Medical Devices, Life Sciences, Cross Functional Team Leadership, Laboratory Automation, Product Development, Management, and Pharmaceutical Industry.

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