Ben Clifford Email & Phone Number

England, United Kingdom

London Area, United Kingdom

Enterprise architecture activities supporting the integration with L'Oreal

Brighton, England, United Kingdom

Helping clients achieve their business goals faster by aligning operating models with strategy. Includes enterprise architecture, business analysis, process analysis and scrum master activities. Client work has included business process optimisation for a healthcare provider (UME), application (Sales & CRM), data & infrastructure (cloud) architecture.

Brighton, United Kingdom

• Worked with the C-suite to identify strategic goals & associated target operating model changes
• Supported definition of the target IT architecture across data, applications & infrastructure & assisted the CIO with making informed decisions regarding the retention, retirement or replacement of systems
• Managed the 30-strong Business Analysis & Change Management team (product owners, business analysts, business architects & project mgrs), overseeing their activities (Agile(Scrum)) across the change portfolio (approx..

London & Brighton

• Identified the scope for the Repeatability programme by value stream & capability mapping across the entire Bupa group which identified potential for £30m savings. This was achieved by re-using underwriting, claims.
• Aligned C-suite with the vision and scope for Repeatability. Created business case & secured £5m funding
• Led creation of the baseline, transitional & target architectures across the business, data, application & infrastructure components. Identified & prioritised work packages as part of migration planning, including.
• Guided the business analysis activities during delivery (Agile(Scrum). Supported development & UAT, acting as Scrum MasterMultiple contract renewals over 4 years

Brighton, UK And New York, USA

* Managed the Business Analysis team at BG from November 2011, with 16 direct reports (permanent and contract). Responsible for line management (personal development, resource allocation and recruitment) and transformation activities* Led business analysis (6 BAs) on Bupa Global’s highest priority programme (£2million budget), the enhancement of its.

1) Managed team of 20 BAs working on the highest priority programme, the replacement of its legacy Business Support Systems with Intec’s Billing, Chordiant’s CRM and Tibco’s provisioning solutions, including new IVR, payment and online platforms. Involvement throughout full programme life cycle (definition of high-level scope, detailed analysis.

1) Captured detailed business and stakeholder requirements and modelled products and services with UML for a range of portal-based consumer services including VF Live! Studio, Content Control, Video and Audio Streaming and Video Messaging (all with E-Commerce element). Also performed analysis for business products such as mobile VPN, mobile enterprise.

Creation of the business case and product strategy for their mobile services. Represented Fantasy League in commercial contract negotiations with UK mobile network operators (Orange UK & Vodafone Group). Led the market research, analysis, specification (UML and use cases), usability studies, build, testing and launch of the WAP and SMS services that.

Led the development of a Web and mobile enabled business application for Nerve Wireless Ltd, using a J2EE, Oracle, XML/XSL, WAP and SMS architecture. Led the application development process from beginning to end, including feasibility studies, requirements capture, specification, data modeling, interfacedesign and usability, build and testing on both Web.

Supported the installation and configuration of ‘BSCS’ at Guernsey Telecoms and DutchTone in The Hague (UNIX, Oracle, PL/SQL). On-site systems integration of Billing and CRM systems.

Participated in requirements capture and specification for a new interconnect billing system using SSADM4+. Assisted in support of Business Support Systems (UNIX, PL/SQL).

Education record

Mba, Master Of Business Administration, Distinction

Masters of Business Administration

B.Eng, Aerospace Engineering

Activities and Societies: windsurfingBEng Aerospace Engineering

Education record

Activities and Societies: Rugby & windsurfing

Education record

Certification; Az-900, Azure Fundamentals, Pass

Tcf Anf - French Proficiency Test For Citizenship, French Spoken, Comprehension, Written, Pass (C2, C1, B2, B2)

Togaf Foundation (Level 1), Enterprise Architecture, Pass