Founder | Operation Manager | Business Developer | Head Of Marketing
Current• Developed comprehensive training programs to enhance hospitality expertise and team performance. • Oversaw team operations, ensuring compliance with SOP and SOS. • Overlooking inventory management, hiring and staff management, guest relationships, and a plan to provide incentives that motivate to the team. • Created and refined a robust company profile to strengthen market presence. • Documented all business processes for operational efficiency and accountability. • Designed and executed strategic marketing plans to boost visibility and engage target audiences. • Managed financial tracking and accounting to ensure fiscal responsibility and profitability. • Led brand management initiatives to enhance brand identity and reputation. • Ensured legal compliance and managed all regulatory responsibilities. • Established essential services, including email systems, website hosting, social media and Google integrations. • Increased brand awareness through strategic collaborations with key community influencers. • Conducted targeted marketing efforts through partnerships with various companies to drive engagement• Creating content, including scriptwriting and social company documents. • Producing videos, photos such as trending reels, photos and showcasing the restaurant's ambiance. • Managing the Meta account and running various ads based on market requirements. • Creating company profiles on different platforms such as TripAdvisor, Google, Talabat, and Deliveroo, etc and maintaining professional responses to feedback. • Designing all menus, flyers, and promotional ads. • Conducting physical marketing through collaborations with different companies.
