Stephen Parker Email & Phone Number

Florida, United States

Florida, United States

• Utilized strong communication skills and consulting acumen to close contracts up to $15,000 within first 7 months.• Integrated customer systems with APIs for hardware devices and web services–Linode, Amazon AWS, PayPal, Stripe, Smartsheet, Google Apps for Business, CloudFlare.• Designed RESTful APIs for business systems.• Created customized performance and issue tracking dashboards using D3.js and custom PHP data aggregator.• Designed and maintained CMS, WordPress, and hand-coded web sites.• Leveraged Google Analytics, Webmaster Tools/Search Console, Adwords, and PageSpeed Insights to increase performance, search engine placement, and engagement.

New York, Ny, Us

New York, Ny, Us

• Grew and trained a development team of 4 external contractors into a global team of 8 devs, 3 QA, and 1 BA.• Led migration of large application with 7 upstream integrations with industry-leading alternative investment portals to a serverless AWS stack using AWS Lambdas, SQS, S3, EventBridge, and Python. Reduced infrastructure costs by over 93% for 19x more client accounts under management. • Successfully delivered 6 new third-party integrations over the course of 4 months. • Expanded scope from 2 applications to a portfolio of 8 applications/services with 22 third-party integrations while improving performance and dramatically reducing errors/missed documents for our clients.• Led a major refactor initiative in our custom Laravel+Vue+MySQL application to reduce significant tech-debt and enable a universal document conversion pipeline.

Charlotte, Nc, Us

Charlotte, Nc, Us

• Prototyped, developed, tested, and deployed (in less than 24 hours) an automated process that identified and escalated imminent fraud losses saving $14.12 mil and avoiding 547 negative customer impacts over its first 6 days in operation.• Designed, developed, and supported a comprehensive task and job automation platform for process automation with HTTP/REST, SOAP, Cassandra, Oracle, DB2, SQL Server, ODBC, Splunk, SSH, and SFTP enabled systems. Has been extensively used to deliver complex task automation, process monitoring, and alert generation capabilities.• Created custom integrations and automated workflows for Actimize application SOAP API for user management, permission management, etc.• Led multiple training sessions for teammates on topics including fraud strategy systems, encrypted communications, and production support tools.• Designed, developed, and supported a centralized, standardized framework for managing IAM processes across multiple critical Fraud applications.• Delivered IAM solutions which reduced defect rate by over 54 percent while more than doubling the number of access requests eligible for fully automated provisioning.

Charlotte, Nc, Us

Full-time, on-site contractor developing monitoring, automation, and data collection systems for Bank of America's global Fraud L3 Production Support team.Converted to full-time employee.

Jacksonville, Fl, Us

DUTIES• Designed, developed, and integrated cross-platform, real-time simulation software for attack helicopter maintenance and procedural hardware and virtual trainers for Linux and Windows.• Modeled avionics, weapons, and human machine interface systems for warfighter and maintainer training.• Collaborated heavily with teammates, electrical engineers, technicians, subject matter experts, and program management to identify and mitigate pending risks.• Created serial communication protocols and embedded system software for digital and analog interfaces with real-time sensors, cockpit avionics, and hardware devices.ACCOMPLISHMENTS• Designed, prototyped, and built hardware trainer testing and validation system which saved over $310,000.00 in reduced direct labor and travel expenses, while providing test coverage of 98% and reducing project critical path duration by 228 days for a behind-schedule, multi-million dollar hardware-software training system.• Designed, prototyped, and built system for controlling and troubleshooting hardware via a custom software suite which saved over $80,000.00 in decreased labor and travel expenses.• Built custom Linux developer environment virtual machine for Windows-only developers that reduced onboarding time by over 87% for 5 junior software engineers with no Linux experience and trained 100% of engineers to use GNU toolchain.

Columbia, Md, Us

DUTIES• Led engineering efforts on 3 multi-year hardware simulator upgrades developing software model requirements based on project scope, technical design specifications, and customer training fidelity needs.• Performed long term warranty maintenance and sustainment support for complex simulation programs by resolving and documenting trouble tickets as necessary.• Troubleshot and analyzed steady-state and transient baselines to maintain model quality.• Developed high-fidelity, engineering-grade simulation models of electric and thermal-hydraulic systems to support customer training programs.ACCOMPLISHMENTS• Led a new project management initiative deployed across the entire organization.• Trained engineers in the North America division in configuration management and version control best practices with subversion and TortoiseSVN.• Designed many new components and events that became part of the standard modeling package, including a Yokogawa paperless recorder ActiveX object which was unable to be simulated previously.• Wrote over 500 comprehensive system unit and integration testing procedures and modules for 7 multi-year software engineering projects.• Performed hundreds of factory and site acceptance tests with customer in attendance.

• Founded company that created, marketed, and maintained 2 proprietary web applications used by a few thousand customers around the country to streamline existing group and business administrative processes and records management.• Provided selection and sourcing services for deploying off-the-shelf technologies to meet customers' business process needs as schedule/budget required.• Designed over 30 complete, hand-coded XHTML, CSS web designs and associated artwork for international clients using Adobe Photoshop, Illustrator, Flash, GIMP, and Blender.• Hand-coded and maintained complex cloud-based applications using a custom positive-security model environment built on the Kohana/CodeIgnitor MVC frameworks using object-oriented PHP, MySQL, and the Eclipse and Adobe Dreamweaver IDEs.• Routinely deployed and administered multiple cloud-based servers running Linux kernel operating systems Debian, Ubuntu, and CentOS.• Troubleshooted application code, system updates, provider outages, and bug reports.

London, On, Ca

• Developed SAT/ACT math preparation program that increased standardized test scores by up to 16 percent in six weeks.• Designated lead math and science instructor.• Tutored students in math and science from second grade to university level.• Encouraged the pursuit of majors in math and science by high school students.

Jacksonville, Fl, Us

• Researched development of direct methanol laptop power supply in $2 million Department of Defense grant.• Performed response testing of total temperature sensor in $20,000 partnership with Unison Industries (a General Electric company).• Operated, upgraded, and repaired laboratory test equipment, including subsonic wind-tunnel, SR-30 gas turbine, PEM hydrogen fuel cell, photovoltaic panel array, gasoline and diesel IC engines, and engine dynamometer.

B.S., Mechanical Engineering

A.A., General Studies