Still Serving Veterans VA Benefit Counselors are advocates for Veterans that wish to establish, increase, and/or review their service-connected VA Disability Benefits.

Coordinate the connections of Veterans seeking information/resources to the organizations that can best assist them.

Research and mine data for programs. Coordinate with teams to maximize content and contact. Analyze results of campaigns and report findings.

• Counsel Veterans and transitioning military in the best practices to find employment.• Educate clients on expectations and resources available to find meaningful employment or develop the roadmap to it. • Work with Client Relations Management (CRM) systems to maintain scheduling, notes, and tasks. • Mine data to find important trends, find opportunities to create continued excellent service.

• Educated clients on options to determine the best mortgage programs to meet their immediate and long term goals. • Worked with client’s credit challenges to include credit scores, establishing credit, building stronger credit, and correcting credit reporting.• Trained clients and Realtors® on programs, housing requirements, and documentation requirements. • Explained the process, requirements, and presented resources to fulfill program requirements. • Coordinated with clients, the underwriters, processors, Realtors® and closing attorneys to meet scheduling and compliance deadlines. • Delivered excellent service, communication, and education to all parties.

• Among the top producing agents within the first year and consistently performed in the top 10% of one of the largest real estate companies in Huntsville. • Specialized in relocating military and government families stationed around the world. • Used local resources and adaptation to be effective in the real estate industry resulting in continued success. • Empowered clients, counter parts and teams to create solid contracts that close. Allowed continued focus on revenue producing tasks. • Established and maintained local community relationships that have been fostered into long term referral sources. • Reviewed and analyzed market trends and how those effects carry over to client's property investments.

• Created Customer Relations Management (CRM) process development and implementation for more than 4000 contacts with reporting sets to enable efficient grouping and tagging for future data screening.• Allowing for more touch points with existing book of business generating more business and referrals.• Streamline systems and job descriptions for systematic transfer and training of personnel change.• Orchestrated and led the opportunity for the company to define the goals and the mechanisms needed to achieve stated goals, while working with CEO to implement a timeline and an attainable path to reach the goals set.

• Forged relationships with strategic alliances, community business owners, and sales forces to generate referral sources. • Create an environment for several Huntsville community businesses to connect and grow • Manage 70+ Members, Overseeing Leadership and Operations teams. • Built, educated, and mentored a new 25 member sales team. • Helped reorganize and motivate existing sales team to grow from 9 to 23 members in a 5 month period (150% increase).• Assist in building teams that succeed based off of personality profiles to create continuity and excellence in partnerships.• Regular Key Note Speaker on topics relating to growth, problem solving, networking, sales, community connections, business connections, brainstorming, analyzing personalities to create a more productive team environment.

• Developed a business plan and marketing plan for celebratory lawn art to include creation of original artwork, marketplace analysis, division of duties, goals, managed operations, managed financial operations, pricing, product display, and operational guidelines.

• Created, corrected :), developed and branded designs for marketing and briefing. Using expertise in a number of programs to develop a vision fitting a customers need to enhance their business plan and or requirements passed down from the government customer.

• Used a wide knowledge of programs working within the system guidlines in the individual agencies and government customers to provide briefs, graphics, and bids.

• Build trust through communications by generating graphic design material to engage all levels of government while keeping within the requirements driven by customers agency.

• Supported the Marine Corps largest graphics shop working with training, reporting, departments and local government agencies to design, create, edit, and review a range of work.