Extensive experience in end-to-end Order to Cash cycle with strong people and client management with proven record of delivering consistent business results through adept leadership and application of sound management practice.Possess end-to-end knowledge of Account Receivable function, including managerialAP experience and ran impactful and efficient operations through standardization,improvement and simplification. Managed all aspects of operations, customer relationship, hiring, training and career planning of team. Established track record of exceeding targets, KPIs SLAs, in a quality led, legislative compliant environment. Demonstrated capability to motivate & communicate with others at all levels. Green Belt and Lean certified which helped in maximizing operations performance,driving growth, generating revenues, improving profits and enhancing value Proficient in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams that can conquer any obstacles. Extensive experience in implementing solutions, rapid automation, quality innovations and exposure to new transitions and take overs to support a best-in-class service experience. Ensured compliance to all company and business policies and monitored business & process metrics to measure & manage customer service effectiveness.Badged with annual award for the excellent performance in 2020, 2019, 2018 and 2016. Also received multiple Silver and Bronze awards for the accomplishments. An effective communicator with strong relationship management skills with the capability to relate to people at any level of business and management; possess excellent analytical skills.