Veronica Brown Email & Phone Number

Greensboro, Nc, Us

Miami, Us

● PROMOTED from HR Manager● Successfully spearheaded the departure from Insperity (a Professional Employer Organization) & transition to Paylocity Payroll in January 2020 and then to DSN’s Paychex Payroll 1/2021● Responsible for recruitment, onboarding, performance management & engagement, compliance, & benefits● Process both bi-weekly & semi-monthly payroll for a combined $5.2 million-dollar annualized payroll.

Mesa, Arizona, Us

* Launched the new Matthews Location from the ground up.* Managing the daily operations of a children's swim school generating over one million annually in revenue by ensuring excellent customer service*Responsible for the Public Relations and Event Coordination* Reconciliation of monthly tuition* Maintained inventory and purchasing for all retail items

Resumé Critique and Interview Coaching Services

(Reduction in force; Spouse separated from military)• Manage all facets of the Human Resources function for a 6.4 million dollar payroll organization to ensure compliance with all federal and state legislation (e.g. Title VII, FMLA, ADEA, ADA, ERISA, SCA, FLSA, COBRA)• Directed and executed the implementation of ADP HR Benefits Solutions on-line information system to streamline benefits administration, performance management, and hiring• Directed the transition to a new retirement plan, enhancing the benefit options available to employees• Spearheaded the creation and implementation of a structured compensation system through job evaluation, defining compensable factors into a mid-point progression compensation structure in an effort to ensure improved compensation and benefits management• Revised performance appraisal system to align with new step + performance based compensation structure.• Direct and motivate the Human Resources Staff to meet performance standards in an efficient manner

Atlanta, Georgia, Us

• Managed the recruitment, retention, training, development curricula, annual open enrollment, recognition, and discipline function of 150-employee organization, while ensuring processes were in accordance with federal and state legislation• Increased 401k enrollment by 10% by holding a 401k information workshop• Responsible for managing payroll expense and other store controllable operating expenses through scheduling labor based on forecasted sales and ensuring performance increases were align with the step + performance based compensation structure• District Captain of Military Recruitment effort• Supervised the Scheduler

Windsor, Berkshire, Gb

(Military Spouse Stationed at Langley AFB, VA)• Solely managed all facets of the human resources function for a 206 room hotel with over 75 employees• Conducted annual salary and benefit surveys, compared market indexes, and made adjustments to reflect the company’s lead-lag market strategy• Updated 8 year old handbook to comply with current California State and Federal legislation• Managed the transition of new hotel ownership and creation of a new compensation and benefit structure• Implemented Employee Orientation and Guest Service Training and tracked performance progress

Anchorage, Alaska, Us

Responsible for Risk Management

Anchorage, Alaska, Us

(Military Spouse Stationed at Vandenberg AFB, CA)• PROMOTED FROM: Benefits Specialist – 2003• Facilitator for Risk Management Coalition• Spearheaded and streamlined benefits administration process by 520 annual work hours by bundling insurance packages under fewer carriers with on-line ability and working with a third-party to improve entry and reporting software processes and bundling insurance packages under fewer carriers• Managed the transition of disability insurance to a new carrier that resulted in eliminating a paper-based invoicing and a company savings of 15%• Assisted Deputy Director of Human Resources in the creation of new personnel policies & procedures• Created the organization's Emergency Action Plan and Ergonomics Plan• Administered group health, life, short-term long-term disability plans, FML, & Unemployment claims for 400 benefit eligible employees.• Produced and distributed annual Benefits Summary Statements• Conducted annual compensation and benefit surveys and proposed changes as necessary• Instructor for Benefits Orientation, CPR, and Supervisory Training as well as created Benefits Orientation training module (e.g. curriculum, handouts, and PowerPoint presentation)

Bethesda, Maryland, Us

• PROMOTED: from Human Resources Coordinator April 1999• Supervised the Human Resources Coordinator• Responsible for employee relation issues, recruitment, placement, and retention of 550+ associates• Managed unemployment and workers' compensation claims• Administered Group Health Plan and COBRA• Supervisory/Management Training and New Hire Orientation Instructor

Bethesda, Maryland, Us

• Answered human resource related questions• Prepared onboarding paperwork and maintained personnel files

Villanova, Pa, Us

(Military Spouse Stationed at Elmendorf AFB, AK)Recruitment for the largest recruitment territory for Villanova University which consisted of 30,000 applications from the New York and Northern New Jersey area.

Brussels, Brussels Region, Be

(Same Facility; New Flagship)Managed all facets of the Human Resources function and supervised the Human Resources Coordinator for 600-employees. The15-story hotel accommodates massive functions with its 50,000 square foot convention center.

Bethesda, Maryland, Us

Bsba, Human Resources Management, Business Administration

Diploma