William "Bill" Allsup work email
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William "Bill" Allsup personal email
A seasoned professional and effectual leader with a proven ability to resolve complex business needs:• Over fifteen years of experience within the technology field• Global perspective on value add IT with emphasis on holistic solutions (hardware, software, and service delivery)• Extensive experience in software and hardware procurement in the global market• A balance of business and technical acumen which enables effective communication at various levels• A solid background of data analytics and interpretation• Experience in managing a multi-cultural team in a global frame• Proven record of team development, performance coaching, and organizational efficiencies• Working knowledge of financial management and planning across multiple entities and the regulatory guidelines
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Systems EngineerDuo SecurityPhoenix, Az, Us -
Systems EngineerDuo Security Nov 2021 - PresentAnn Arbor, Mi, Us -
Presales EngineerInsight Feb 2021 - Nov 2021Chandler, Arizona, Us -
Channel Solution SeVeritas Technologies Llc Jul 2016 - Jul 2020Santa Clara, California, UsEnsure success of the Veritas Technologies, Llc National partners assigned by providing technical enablement, maximizing partner program, and insight into solutions and positioning of the Veritas products to solve complex customer jobs. -
Inside Channel Solutions EngineerVeritas Technologies Llc Aug 2015 - Jun 2016Santa Clara, California, UsEnsure success of the Veritas Technologies, Llc partners in the Federal market by providing technical enablement, maximizing partner program, and insight into solutions and positioning of the Veritas products to solve complex customer jobs.
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Technical Support ManagerSymantec Mar 2014 - Jul 2015San Jose, California, UsTechnical Support Manager for Symantec's Information Availability (IA) products.Lead a team of technical support engineers providing services to customers using a variety of Symantec IA products. As part of a team with presences in the USA, UK, India, Australia, and Japan, familiar with international management, cross-cultural communication, and utilizing effective 24/7 follow-the-sun models for delivering service. Focusing on developing a team to provide the highest level of service to customers ranging from small businesses to the Fortune 100. Use key metrics and performance indicators of customer satisfaction, time to resolution, backlog control, responsiveness, and employee satisfaction to determine areas for growth, focus, and improvement. -
Senior Product Manager - Managed Backup ServiceSymantec Jul 2012 - Jun 2013San Jose, California, UsResponsible for the end-to-end performance of Managed Backup Services, a Business Critical Services offering from Symantec Corporation. • Developed and maintained roadmap for a portfolio of services• Matured service offering resulting in customer growth from 4 customers to 16 customers in only eight months• Identified critical industry certifications to enable the Service to reach previously closed markets• Transformed the sales transaction model which simplified the quote to cash process for Managed Backup Service• Identified requirements and lead relocation of Service Management Center to a Tier 2 security center for secure and effective delivery of the Managed Service• Established operational steering committee for transparency, accountability, and directional guidance for the service offering
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Sr Mgr, Ess Technology ManagementSymantec Oct 2011 - Apr 2012San Jose, California, UsResponsible for the strategy, design, and configuration of technologies for the Enterprise Support Services organization. Responsibilities include:• Determine the strategy for the technologies utilized by the Enterprise Support Services (ESS) organization• Work with technology suppliers to determine the appropriate products are selected for deployment• Champion integration efforts for ESS technologies during merger and acquisition activities• Collaborate with IT, Procurement, and Finance to ensure the most appropriate deployment of critical resources
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Sr Mgr Global Support Labs - Planning, Strategy, And InfrastructureSymantec Jan 2009 - Sep 2011San Jose, California, UsResponsible for the planning, strategy, and infrastructure design for a global lab team. Responsibilities included:• Determine the strategy for the labs including organizational alignment, infrastructure priorities, service portfolio management, and financial administration• Work with vendors for the sourcing of good requisite for the effective functioning of the labs as well as the support readiness for new product releases• Determine the technologies deployed within the labs and the appropriate sourcing methodology for each technology• Determine the standards for infrastructure• Work with IT, Procurement, and Finance to ensure the most appropriate deployment of critical resources• Manage projects relating to regional expansion, lab consolidation, and gains in operational efficiencies
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Sr Manager - Global Support Labs Americas/ApjSymantec Nov 2006 - Dec 2008San Jose, California, UsResponsible for the Americas and APJ operations as a part of a global team. Responsibilities include:• Run technical meetings discussing project details and technical hurdles• Manage budget and purchasing for cross product, cross functional teams in the Americas and APJ region.• Meet with team members to set individual goals, career paths, and development needs• Monitor the efficiency of the team as part of the global organization
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Gsl Team Lead - System AdministratorSymantec Jul 2005 - Oct 2006San Jose, California, UsResponsible for the Americas operations as a part of a global team. Responsibilities include:• Run technical meetings discussing project details and technical hurdles• Manage budget and purchasing for cross product, cross functional teams in the Americas• Meet with team members to set individual goals, career paths, and development needs• Monitor the efficiency of the team as part of the global organization
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Gsl Team Lead - System AdministratorSymantec Apr 2000 - Jun 2005San Jose, California, UsResponsible for the Americas operations as a part of a global team. Responsibilities include:• Run technical meetings discussing project details and technical hurdles• Manage budget and purchasing for cross product, cross functional teams in the Americas• Meet with team members to set individual goals, career paths, and development needs• Monitor the efficiency of the team as part of the global organization
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Developer AnalystMaxor 1997 - 1998Responsible for the User Interface and system administration of the claim adjudication application.
William "Bill" Allsup Skills
William "Bill" Allsup Education Details
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Bushnell UniversityGeneral -
Mcmurry UniversityComputer Science
Frequently Asked Questions about William "Bill" Allsup
What company does William "Bill" Allsup work for?
William "Bill" Allsup works for Duo Security
What is William "Bill" Allsup's role at the current company?
William "Bill" Allsup's current role is Systems Engineer.
What is William "Bill" Allsup's email address?
William "Bill" Allsup's email address is wi****@****tas.com
What schools did William "Bill" Allsup attend?
William "Bill" Allsup attended Bushnell University, Mcmurry University.
What skills is William "Bill" Allsup known for?
William "Bill" Allsup has skills like Product Management, Cloud Computing, Emerging Technologies, Storage Management, Private Cloud, Virtualization, System Administration, Technical Support, Veritas Storage Foundation, Deduplication, Dlp, Veritas.
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