Vp Global Quality & Reg Affairs
Elyria, Ohio, Us
World’s leading manufacturer of wheelchairs, bariatric equipment, disability scooters, respiratory products, home care beds, and other home care products. Vice President, Corporate Quality & Vice President, North American Operations (2005 to 2009)First executive to achieve position of vice president of corporate quality for $1.5B global provider of durable medical equipment (DME) for home healthcare. Directed corporate Regulatory Affairs/Quality Assurance Department responsible for global regulatory compliance and product litigation. • Created new North American business unit for $20M of “Quality Product Returns” that achieved sales revenue of $2.5M in first full year of operation.• Harnessed quality returns data to drive comprehensive root cause analysis across product returns, resulting in $3.5M EBITDA savings per year and improved customer satisfaction.As vice president of North American operations, championed Lean Six Sigma initiatives and rationalized products across six manufacturing facilities in United States, Canada, Mexico, and China.• Produced annual savings of $3.5M (2.5% gross margin improvement) and reduced finished goods inventory 10% by optimizing “make vs. buy” opportunities and implementing a perpetual inventory system.