- Bolster public relations between students and Campus Safety- Detailed report writing- Networking and IT Support for fellow officers- Centralized a sharing network for officers to keep detailed logs of events- Lead site supervisor when Chief of Campus Safety is not present, which includes meetings, handling of detailed information of students for Parking Permits- Supervisor for officers on new shift, modernized the work schedule to keep officers rejuvenated

- Secure premises by filtering access to only required individuals- Physical patrol of property- Windows Technical Support when IT was unavailable- Camera technical support

- Worked in an incredibly fast paced environment where staff shortage was a large problem- Supervised shifts, becoming the Officer in Charge (OiC) when Sergeants could not work to fill the shortage- Mentored non-certified officers and provided hands on training for future success for the officer and the department- Windows PC troubleshooting- Responded to 100% of calls in Unicoi County due to staffing shortage- Signed off and approved reports from other officers to ensure detailed documentation and reports met a high standard.- Feb 2022 was stabbed and bit in an altercation with an individual, was able to overcome and succeed odds at hand

- Promoted within 13 days of work to Coach which involved mentoring new individuals and assisting those currently assisting customers on the phone- Contracted to handle Credit Card Fraud, secure information and prevent scams, fraud.- Screen individuals to ensure correct individual was attempting to access account.- VPN Troubleshooting, Windows PC troubleshooting- Detailed Documentation, created a new document as a shortcut for coworkers to access information and handle calls with professionalism and confidence.

- Secure premises by filtering access to only required individuals- Physical patrol of property- Windows Technical Support when IT was unavailable- Camera technical support

- National Crime Information Center (NCIC) Certified - Android troubleshooting on the field with officers - Patrolled sectors ranging from 100-200 square mile radius. - Organized and detailed reporting regarding public and private incidents- Drug and Crime prevention, including a traffic stop resulting in $57,000 and several drugs seized, one arrested.

- Supported full time officers with patrols Supported the Town of Greeneville, TN with various public events Provided Physical Security at crowded events such as local sporting events Extreme attention to detail to prevent any disastrous events of a mass level- Assisted officers with technical trouble with laptops and cell phones on the field when IT was unavailable- Officer of the Year in 2013 for saving the life of a citizen- Performed Duties of full time officers as needed- Dispatch and communication for officers, took information from the public and relayed it for timely emergency response.

- Supervised 200+ inmates in the facility, leading officer for the team- Mentored new officers on shift to meet and exceed expectations set by the department- Investigator for PREA (Prison Rape Elimination Act), ensured facility was PREA compliant. Screened incarcerated individuals to guarantee requirements with PREA were met. - Detailed reports and highly sensitive information of individuals organized and kept incarcerated individuals safe.

- Held exclusive contract with the local Judicial Drug Task Force to handle all IT related issues including phone support, computer and networking support as well as handling sensitive data- Made in house calls to individuals with PC or phone technical support.

- Executed hourly detailed walkthroughs of premises to ensure safety for those on site- Completed assessment and advised upper management when securing US Nitrogen during construction phase - Was a vital asset in the company to fill positions for various sites to ensure security needs were met.